From within Outlook I started the folder assistant on one of the public
folders, ticked ‘reply with’ and created a template. I was however not able
to save the template ‘from’ field filled in.<<
that's probably because you need to have a mailbox user or a contact with
Send As permissions in that From. When I set up a similar situation, I had
to create a mailbox-enabled user with a similar name to the folder. A user
can do a lot more things than a PF. And don't forget the lag time between
setting a permission and its being set.
----- Original Message -----
From: "Vin" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Tuesday, June 12, 2007 1:40 PM
Subject: Public Folder Settings
The situation is the following:
Some of our mail enabled public folders need to have an automatic reply set
to them and if a user replies to that automatically sent reply, that mail
should be dropped by Exchange (like with a no-reply address type).
I am the owner of the public folders in question.
I thought of doing this via the following method:
I created a distribution list without any members that held the email
address [EMAIL PROTECTED]
My idea was to tie a template response to the public folder and in then in
template set the ‘from’ field to [EMAIL PROTECTED]
From within Outlook I started the folder assistant on one of the public
folders, ticked ‘reply with’ and created a template. I was however not able
to save the template ‘from’ field filled in.
Then I ran into an article which says to create a template, but also make
the public folder a member of the distribution list and have the public
folder forward the messages that arrive in it, to that distribution list.
The article however tells about a situation where one would like to have
messages forwarded to members who are in that distribution list.
It does not cover my situation completely (or perhaps not even at all)
because I have a distribution list with no members in it because I would
like the message no to be dropped. I have however been thinking about this
solution. Will mail not get in a loop since I have a public folder which
forwards all mail to a distribution list of which that same public folder is
a member? The article is from a very respectable source so it must
be correct but to me it sounds a bit strange. Could somebody explain this
further?
Another question I have is the following one:
I saw several public folders with a no-reply address on it that looked like
this: [EMAIL PROTECTED]
That domain name is not routable, there are no MX records for it. Is this a
good practice. What would happen if you would tie an automated reply to that
folder, would that work and if it would work, it would not be best practice
I assume since you do not own that domain name.
Perhaps this can all be done much easier, I am very interested in other
solutions.
Thanks!
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