Unless they changed their SMTP greeting string, it appears they use EXIM. Is this just a particular e-mail? Have they tried just a plain e-mail as a test? There may have been something in that original e-mail that triggered a filter and caused it to be rejected. However, I have seen similar messages when a configuration change is made on the other end and they stop accepting e-mail for certain domains on accident.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jean-Paul Natola Sent: Wednesday, March 19, 2008 8:07 AM To: Exchange Discussions Subject: rejected for policy reasons One of my users got this when she attempted to reply to an email "There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. <mail.familycareintl.org #5.5.0 smtp;554 Relay rejected for policy reasons.> Is there anything I can do form our end? Most of the references I found relate to Domino - J _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] com Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
