>From Outlook 2003 help... 'If you are using a Microsoft Exchange Server e-mail account, names and e-mail addresses in the Global Address List are automatically considered safe.'
So what happens if you create a mail-enabled contact with the SMTP address of the ERP mailbox? You may also need to set the 'Resolve anonymous e-mail' on the SMTP VS Seem to think that this works in Exchange 2003, can't comment on Exchange 2007 YMMV Regards, Dick Cardwell Senior Technical Analyst Siemens IT Solutions & Services Limited. E-mail: [EMAIL PROTECTED] www.siemens.co.uk/it-solutions -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Knoch Jr., James W Sent: 23 May 2008 21:17 To: Exchange Discussions Subject: RE: Internal Junk Email If you can have the Oracle ERP application authenticate before sending the e-mail it should treat it as an internal e-mail. I believe you can also add the IP Address of what is sending the e-mail to the Perimeter IP List in Message Delivery (sorry I'm in Exchange 2003, but I believe Exchange 2007 has similar/same settings for this). Another option, is I believe if you setup the particular IP Address of the machine sending out those e-mails as being able to relay, it will also be treated as internal. There are probably various other options by playing around with Receive Connectors. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of McCready, Robert Sent: Friday, May 23, 2008 2:07 PM To: Exchange Discussions Subject: RE: Internal Junk Email Looks like you are correct. The emails are generated from an oracle ERP application and forwarded to Exchange using an Oracle ERP mailbox. I just thought that maybe since the mailbox was internal, that it would be trusted. But maybe because the originating email is actually be forwarded from another server, I need to do something else to prevent it from going into the Junk Email folder??? Rob McCready Dayton Power & Light Enterprise Messaging Administrator 331-4570 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Knoch Jr., James W Sent: Friday, May 23, 2008 2:11 PM To: Exchange Discussions Subject: RE: Internal Junk Email Are you sure Outlook/Exchange is being used to send out these e-mails or are they using a third party product or service that sends as that mailbox's address? Exchange would consider that external e-mail and should not automatically trust it (because of possible forged from addresses, etc). -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of McCready, Robert Sent: Friday, May 23, 2008 1:04 PM To: Exchange Discussions Subject: Internal Junk Email I find this problem all over the Internet, but with no resolution. Curses! We have an internal mailbox that sends out company email. Although all the users junk email settings are the same, some of them receive the email in their Inbox and some of the receive it in their junk email folder. I did have a user take one of the emails and "add to safe senders list", which did correct his problem. However, I really don't want to tell over 1,000 people to add an INTERNAL company email address to their safe senders list. Everything I keep reading says......"all internal email is automatically trusted"......ummm, it's not. I've found many incidents on the Internet with people having the exact same problem, but they can't get an answer either. Exchange 2007 with Outlook 2003. Thanks. 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