I don't know that answer, but I would think they have special tools at
their disposal.
At the very least they may think of something you didn't.
Depending on who is making the request, I think the $300 to call PSS would
be a good investment.



On Thu, May 16, 2013 at 7:10 AM, Sobey, Richard A <[email protected]>wrote:

>  Hi all,****
>
> ** **
>
> Managed to restore a database from a backup done months ago. Unfortunately
> when it came back, eseutil couldn’t replay the logs into it. I had to run
> eseutil /p to get it into a Clean Shutdown state before it would mount.***
> *
>
> ** **
>
> I’m now trying to extract [using New-MailboxRestoreRequest] a single
> mailbox from the database, but it’s failing with the error:****
>
> ** **
>
> Couldn't connect to the source mailbox.****
>
>     + CategoryInfo          : NotSpecified: (0:Int32)
> [New-MailboxRestoreRequest], RemotePermanentException****
>
>     + FullyQualifiedErrorId :
> 3940BBA9,Microsoft.Exchange.Management.RecipientTasks.NewMailboxRestoreRequest
> ****
>
> ** **
>
> I can run Get-MailboxStatistics –Database <database> with no problems.****
>
> ** **
>
> I think the database has had it, if I’m honest.****
>
> ** **
>
> But, without going into too much detail, it would be really quite helpful
> to get whatever I can out of the database. Will raising a PSS call yield
> anything useful, or will they just try to use eseutil/isinteg etc?****
>
> ** **
>
> Any advice appreciated as always.****
>
> ** **
>
> Richard****
>

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