Thanks, guys. The consensus is that this is not correctable on the Exchange side, then? The ISA option in question is not immediately available to me, because I don't have http enabled at all. I have always been wary about the redirection and felt it safer to not allow it at all.
From: [email protected] [mailto:[email protected]] On Behalf Of Tim Evans Sent: Wednesday, July 03, 2013 6:01 PM To: [email protected] Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Yep, on the Listener, Connections tab. Check "Redirect all traffic from HTTP to HTTPS" ...Tim From: [email protected] [mailto:[email protected]] On Behalf Of Michael B. Smith Sent: Wednesday, July 03, 2013 1:58 PM To: [email protected] Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed I don't have an ISA server anymore, but I'm pretty sure there was a way to specify that everything incoming on 80 should be referred to 443. It was probably part of the listener. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Wednesday, July 3, 2013 4:24 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed What I think I have determined is that ISA is indeed blocking something and that is the reason for the problem. My previous test was using a mobile device and that worked, but I have now confirmed that it doesn't work with a full Windows client using IE. Specifically, the problem seems to be that some background request is going to http://webmail.pittcountync.gov/ecp/?rfr=owa&p=Organize/AutomaticReplies.slab. The problem being that it is http and not https; ISA is configured to allow port 443 only. The browser itself shows https in the address bar when the page is loaded, so I am assuming something on the back side is causing it. Is there something within the website configuration that I need to adjust to make sure it stays https? Or are there any other suggestions? Bill Mayo From: Mayo, Bill Sent: Friday, June 21, 2013 3:40 PM To: '[email protected]' Subject: RE: OWA Automatic Reply - page cannot be displayed External users are coming through an older ISA Server (via web publishing), but not VPN. But I came in the same way without issue. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Cook Sent: Friday, June 21, 2013 2:52 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed I've seen this happen to our users connecting via IAG (ISA based SSL VPN) John W. Cook Network Operations Manager Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Friday, June 21, 2013 2:45 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed I have tried it internally and externally with the same result (success). The user I saw do it successfully did it internally. At least some of the others were external, but I have so far been unable to get an answer if it works internally or not for them. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of John Cook Sent: Friday, June 21, 2013 2:17 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Are they all accessing the network the same way? John W. Cook Network Operations Manager Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, June 21, 2013 2:06 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Can those users access the options page at all? Is it specific to automatic replies? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Friday, June 21, 2013 11:06 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed I did see that. I am not keen on the idea of removing the virtual directory, especially when I saw the part where the person said he had to go into ADSIEdit and start recreating objects. My problem seems more granular than what is described, too, and did not want to go to that extreme if there is a simpler solution. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, June 21, 2013 1:57 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Have you looked at this article? http://social.technet.microsoft.com/Forums/exchange/en-US/0d211a29-9cdc-4336-af6b-9e480f5bc521/exchange-owa-ecp-error-users-cannot-access-options-event-viewer-points-to-rbac-query remove owa directory from iis and recreate? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Friday, June 21, 2013 10:48 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed The two people for whom it does work are in the same database as two of the people that say it doesn't work. I do have one other person reporting the problem that is in a different database. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, June 21, 2013 1:42 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Could it be a database issue? Are the users who are not able to access it on the same db? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Friday, June 21, 2013 10:30 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed They are members of some internal groups, but nothing special as far as AD goes. All the accounts in question are members of Domain Users, none of them in Domain Admins. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Friday, June 21, 2013 1:21 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: OWA Automatic Reply - page cannot be displayed Outside of the exchange groups, what are the groups that user belongs to? I think one of my clients that that issue. Domain admins were able to see certain things but domain users were not. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mayo, Bill Sent: Friday, June 21, 2013 10:12 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] OWA Automatic Reply - page cannot be displayed We have just recently finished an Exchange 2003 to 2010 migration. I have received a report from several users that if they try to go to the automatic reply page in OWA, they get a "page cannot be displayed" type error. One person advised that it was a 403 (accessed denied) error page. However, if I go to this page myself it loads normally. I also tested with one other person for whom it worked (although it took several seconds to load). The only difference I know of is that I am in some of the Exchange administrative groups, but the second person I successfully tested is not. My searching on this issue hasn't been terribly helpful. All the potential problems I have seen would seem to affect everyone and not just some people. Has anyone run into this or is there something obvious, permissions-wise, I am missing? Bill Mayo ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. 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Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to.
