Ha. Mike is right though, when I worked at MS they loved to use say "Check the crimson channel for errors" in DAG troubleshooting (which is when I usually use it). Customers would look at me with 25 heads.
From: [email protected] To: [email protected] Subject: RE: [Exchange] RE: Mailbox locking up... Date: Tue, 7 Jan 2014 22:02:37 +0000 Sounds like something out of Pirates of the Carribean. Captain Jack Sparrow searches for the Crimson Log, which contains a map to lead you through the Crimson Channel. From: [email protected] [mailto:[email protected]] On Behalf Of Damien Solodow Sent: Tuesday, January 07, 2014 3:27 PM To: [email protected] Subject: Re: [Exchange] RE: Mailbox locking up... Crimson log? On Jan 7, 2014 4:16 PM, "Michael B. Smith" <[email protected]> wrote: Sounds like the mailbox is being quarantined. You may need to repair the mailbox. Here is where and how you can check: http://technet.microsoft.com/library/bb331958.aspx#SH Oh โ there should be an entry in the crimson log when this happens. From: [email protected] [mailto:[email protected]] On Behalf Of Stringham, Steven Sent: Tuesday, January 7, 2014 4:07 PM To: [email protected] Subject: [Exchange] Mailbox locking up... Environment - Ex2010 SP2 RU6. >From time to time (once/twice a week) we have a mailbox (this is a moving >target โ not the same one) that decides to refuse all connection attempts. >Everyone else in that database (and others) are able to connect to their mailbox. But, whichever is the lucky one at that moment will not be viewed. Not with OWA, the Outlook client, active sync, nothing. I check the current connections via get-logonstaticstics and the count is not that high, and I have increased the rpc policies, so that should not be it. I have found nothing that lets me get that client back online, other than just waiting. Sometimes 10 minutes, sometimes up to 2 hours. If I just sit on my hands, sooner or later the mailbox becomes available again. It is in a DAG situation, so I have migrated the active database (to kill any active connections) from one server to the other. This still does not free up the mailbox. I am wondering if there is a possibility that the mailbox got corrupted (these are very large mailboxes โ 10g to 90g) and the database is locking the mailbox and doing some kind of a repair. If this is the case, I have not found anything in the event logs that indicate this. Any thoughts? Anybody else run into something like this? Thanks Steven Stringham This message and any attachments are intended only for the use of the individual or entity to which they are addressed. If the reader of this message or an attachment is not the intended recipient or the employee or agent responsible for delivering the message or attachment to the intended recipient you are hereby notified that any dissemination, distribution or copying of this message or any attachment is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender. The information transmitted in this message and any attachments may be privileged, is intended only for the personal and confidential use of the intended recipients, and is covered by the Electronic Communications Privacy Act, 18 U.S.C. ยง2510-2521. In accordance with Internal Revenue Service Circular 230, we advise you that if this message or any attachments contains any tax advice, such tax advice was not intended or written to be used, and it cannot be used, by any taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer.
