How long did you wait for Outlook to update? I would expect it to do so in 
about 30 minutes.

If you run the OA test at exrca.com, does it return the proper values? If so, 
the Outlook should use them also, after the next OA resync.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Geoff Orlebeck
Sent: Monday, February 3, 2014 2:04 PM
To: [email protected]
Subject: [Exchange] Certificate Renewal Breaking Outlook Anywhere:

We have a customer with a single Exchange 2010 SP3 CAS that has Outlook 
Anywhere enabled. We originally had a single-name SSL cert of 
"mail.domain.com". That cert was replaced with a wildcard certificate in 
anticipation of some future changes coming. However, now all existing Outlook 
Anywhere clients are broken. New profiles work just fine, but existing profiles 
will not connect. I checked an existing Outlook profile, it still has the 
proper "mail.domain.com" URL but the "only connect to proxy servers..." is 
checked and the entry shows the old "msstd:mail.domain.com". I reset the 
"Set-OutlookProvider" command to the wildcard cert name on the Exchange server 
and if I modify the existing Outlook profile manually to *.domain.com it all 
begins to work. I am aware this was oversight/inexperience on my part, with 
that said, anyway clients will auto-update or is a manual edit (or new profile) 
the only way to resolve the Outlook Anywhere connectivity issue? Thanks.





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