Bill -

How did you create the certificate request?

If you did it through Exchange, you WILL have a pending request.

If you did not do it through Exchange, then we need to look elsewhere.

Regards,
Michael B.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Mayo, Bill
Sent: Wednesday, February 12, 2014 12:54 PM
To: [email protected]
Subject: RE: [Exchange] Certificate Renewal Issue

Thanks, Steve.  I have heard good things about certificatesforexchange.com, but 
initial decision was made by someone else and we already paid for the renewal.  
I did contact support.  The answer is that I had to create a new request, which 
I was trying to avoid.  Hope I didn't screw it up.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Steve Ens
Sent: Wednesday, February 12, 2014 10:48 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [Exchange] Certificate Renewal Issue

Hi Bill.
Certificatesforexchange.com is the way to go.  You have issues, they walk you 
through it.  And they're a great price too.  Try calling godaddy.  Perhaps 
they'll assist?
Steve

On Wed, Feb 12, 2014 at 9:40 AM, Mayo, Bill 
<[email protected]<mailto:[email protected]>> wrote:
It is time to renew our Exchange 2010 certificate and I am having an issue 
related to a non-FQDN alternative name that was on the existing certificate.  
The original certificate was created by an outside organization and they 
included this on the cert that was done through GoDaddy.  I purchased a renewal 
already, but in trying to complete the process, GoDaddy complained about the no 
longer supported name.  They advised I would need to remove the name on the 
existing cert and re-download.  I have done that.  However, I am stuck trying 
to get this cert to replace the one I have in Exchange.  They are providing a 
".crt" file and their instructions indicate to use the "complete pending 
request" option, which I don't have.  If I try to import it straight into 
Exchange, it doesn't like it.  I have done some googling, but I am not clear on 
what the next step is.  As you can tell, I only know enough about certificates 
to be dangerous.

Bill Mayo


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