Same version of Outlook on each PC?  IIRC, you need Pro Plus (VL) for the
archive to be available.


On Fri, Apr 18, 2014 at 2:46 PM, J- P <[email protected]> wrote:

> Hi all,
>
> User on ex 2010 with archive enabled (on-premise ) on her desktop and old
> laptop the archive is available (outlook 2010 win7  ) on her new laptop ,
> also win 7 outlook 2010 , after loading her profile main mailbox is working
> however,  trying to open the archive she gets
>
> "the set of folders cannot be opened......."
>
> The archive is also working from her pc as well (winxp)
> I have about 5 users with archive and have never come across this, any
> thought?
>
> thanks
>
>   JP
>

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