Reinstall seems like a good idea. But one verification step first - does it 
work ok in OWA?

From: [email protected] [mailto:[email protected]] On 
Behalf Of Jimmy Tran
Sent: Tuesday, July 29, 2014 5:48 PM
To: '[email protected]'
Subject: [Exchange] outlook 2013 free/busy and out of office errors

I have a client who is running Outlook 2013 with Exchange 2010.  The issue just 
started happening last Friday.

The free/busy info for attendees is grayed out when creating a meeting.
When going to set the out of office reply, that fails as well.

I found documents that stated there were two bad patches from Microsoft, 
kb2837618 and kb2837643 that caused the issue.  The issue I have is the client 
machine does not have these patches installed.  When I try to install SP1, it 
errors out stating something along the lines of detecting office.  When I do an 
office repair from control panel, it starts and closes after about 5 seconds.  
All updates for office fail.

The next step is to uninstall/reinstall office unless someone has a better.

http://www.infoworld.com/t/microsoft-windows/botched-outlook-2013-patches-kb-2837618-and-kb-2837643-break-out-of-office-reply-freebusy-and-more-232055

TIA,

Jimmy


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