Rebooted server where Trend Mobile product was uninstalled and factory reset phone. Not sure which helped but no message today. I am very inclined to believe it was the Trend Mobile blocking me at 10:00 am every morning because I updated to an iPhone version above the policy allowance. As it should have. However, the product had expired and there was no way to verify this. So the uninstall and reboot of the server per Trend Support seems to have been the fix. Thanks all who looked into this and gave me pointers on where to look. I am missing out of this thread the Get- (Mobile device or activesync settings.) If anyone still has them please respond with them. I am writing a doc for my department on where to look when this is occurring in the future so they don't have to feel helpless like I did. Thanks again. David
From: [email protected] [mailto:[email protected]] On Behalf Of J- P Sent: Tuesday, October 28, 2014 4:38 PM To: [email protected] Subject: RE: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Have you tried deleting the ExchangeActiveSyncDevice container for your device in ADSIEdit? worth a try, you wont lose anything ________________________________ From: [email protected] To: [email protected] Subject: RE: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Date: Tue, 28 Oct 2014 15:02:21 +0000 Neither helped. New policy still got blocked. The correct phone was already there. I am firmly believing it is residue from testing with Trend Micro Mobile protection but we have uninstalled and removed the cert from this phone. I am think factory defaulting it but really wanted to find the source so I can kill it. From: [email protected] [mailto:[email protected]] On Behalf Of Candee Sent: Tuesday, October 28, 2014 7:32 AM To: [email protected] Subject: Re: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Go into AD; view the attributes. Manually add the phone to the mobiledevicesallowed attribute. Also, remove anything under the mobiledevicesblocked attribute. Okay, it's msexchmobilealloweddeviceIDs. On Mon, Oct 27, 2014 at 4:13 PM, David McSpadden <[email protected]<mailto:[email protected]>> wrote: Ok. Was not there at all. From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of David Mazzaccaro Sent: Monday, October 27, 2014 3:57 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Step 1 [cid:[email protected]] Step 2 [cid:[email protected]] From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of David McSpadden Sent: Monday, October 27, 2014 3:43 PM To: '[email protected]<mailto:[email protected]>' Subject: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Not sure exactly how to do that. I have saved the policy several times but I don't think I am doing what you are saying.. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of David Mazzaccaro Sent: Monday, October 27, 2014 3:30 PM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Did you try creating a separate Activesync policy just for you (and apply it to you)? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of David McSpadden Sent: Monday, October 27, 2014 9:58 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] FW: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Not funny. Three weeks and I still don't find this event in the event viewer?? All I do to fix this on my phone is go to ECP and allow access. Save and email flows again?? From: Microsoft Outlook Sent: Monday, October 27, 2014 9:55 AM To: David McSpadden Subject: Your mobile phone has been denied access to the server via Exchange ActiveSync because of server policies. Your phone won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server. Information about your mobile phone: Device model: iPhone5C1 Device type: iPhone Device ID: ApplC39KVYBAFH19 Device OS: iOS 8.0.2 12A405 Device user agent: Apple-iPhone5C1/1202.411 Device IMEI: Exchange ActiveSync version: 14.1 Device access state: Blocked Device access state reason: Individual Sent at 10/27/2014 9:55:22 AM to [email protected]<mailto:[email protected]>. This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email. . This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email. . This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email. This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email. This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email.
