I had this happen recently and solved it by digging through the IIS logs on the 
CAS.  After going through and finding the entries for a username, I saw that 
the useragent was different for some requests and it turned out that this user 
had setup the windows mail app and forgot about it when changing his password.

Just an idea, IIS logs may be of use if you haven't looked there already.

Matthew Topper

From: [email protected] [mailto:[email protected]] On 
Behalf Of Jason Benway
Sent: Tuesday, November 11, 2014 3:50 PM
To: [email protected]
Subject: [Exchange] Account lockout from CAS


We have a handful of users getting their accounts locked out multiple times a 
day. We've looked the security logs on the CAS and can see the external IPs 
locking these account, in some cases the external IP changes daily.

We've removed all activesync partnerships and I tried disabling OWA and 
activesync access on these accounts, but they are still getting locked from 
outside.

Anything else I can look for or at before we go the extreme route and change 
their username?

Does removing the partnership remove the username password from the mobile 
device or does it just keep trying to sync?

Does blocking OWA and activesync for the user, still allow someone to browse to 
the OWA site enter the username and then keep entering a bad password to lock 
the account?

This is Exchange 2010.


Thanks,jb

Jason Benway
Infrastructure Manager
616-850-1208 fax
www.jsjcorp.com<http://www.jsjcorp.com>
[cid:[email protected]]

JSJ Corporation
700 Robbins Road
Grand Haven, MI 49417

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