It sounds to me like he closed out before the email was sent; when he logged back in, it went.
On Mon, Nov 17, 2014 at 7:58 PM, Rami SIK <[email protected]> wrote: > Hi All, > > > > I have a weird issue where an internal user states that he had sent an > email at 4:30pm on Nov 6 through OWA, but the recipients received it at > 9:21am on Nov 13 – a week later. The email message has multiple recipients > all of which are local users. That is, both sender and all the recipients > are our local users. I have two exchange 2013 CU6 server, and users hit > first KEMP load balancing device when they access through OWA. > > > > I used Get-MessageTrackingLog and saw the email transactions happening > only on Nov 13. There was no activity on Nov 6 for that specific email – > based on subject line search. However, when I checked the user’s OWA sent > items, it is interestingly reporting that email was sent on Nov 6 if you > enable conversation view in the Sent items folder. If I disable > conversation view, then it is reported as sent on Nov 13. > > > > I am stuck and don’t know how to further investigate this issue. Any help > appreciated! > > > > > > Regards, > > > > Rami > > ------------------------------ > > If this message is not meant for you, do not use it - please let us know, > and then delete it. We try hard to keep our messages and attachments free > of viruses and other malicious programs, but are not liable if our > precautions don't prevent their spread. >
