Also try starting outlook with the /safe:3 switch to disable extensions. From: [email protected] [mailto:[email protected]] On Behalf Of Adam Farage Sent: Wednesday, June 15, 2016 10:15 AM To: [email protected] Subject: RE: [Exchange] RE: items staying in mailbox folders
If the client is in Online mode the there is no OST file used. I would look at third party add-ons and AV exclusions. Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: David McSpadden <[email protected]<mailto:[email protected]>> Date: 6/15/16 1:12 PM (GMT-05:00) To: [email protected]<mailto:[email protected]> Subject: RE: [Exchange] RE: items staying in mailbox folders OWA works as advertised. It is the Outlook client 2010. Group policy sets it to Online mode. (Grey no checkmark in the cached mode box of settings.) So I guess now I rebuild the OST? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Adam Farage Sent: Tuesday, June 14, 2016 4:02 PM To: [email protected]<mailto:[email protected]> Subject: RE: [Exchange] RE: items staying in mailbox folders Can you repro the issue in OWA? If not can you repro the issue while the Outlook client is in Online mode (e.g: disabled cached mode)? If you cannot repro the issue in either situation, I say its the OST file corruption or something third party is messing with your OST (e.g: client AV, enterprise vault, ect). Thanks, Adam F > From: [email protected]<mailto:[email protected]> > To: [email protected]<mailto:[email protected]> > Subject: [Exchange] RE: items staying in mailbox folders > Date: Tue, 14 Jun 2016 19:51:28 +0000 > > Send/Receive nothing different > Deleted/readded profile nothing different > No rules or filters. > > > -----Original Message----- > From: [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of Scott Schneider > Sent: Tuesday, June 14, 2016 2:50 PM > To: [email protected]<mailto:[email protected]> > Subject: [Exchange] RE: items staying in mailbox folders > > Have you tried scanpst on the ost file or deleting and recreating the ost > file? > > -----Original Message----- > From: [email protected]<mailto:[email protected]> > [mailto:[email protected]] On Behalf Of David McSpadden > Sent: Tuesday, June 14, 2016 2:33 PM > To: [email protected]<mailto:[email protected]> > Subject: [Exchange] items staying in mailbox folders > > Have a user on a patched Windows 7 Professional workstation with Office 2010. > Patched through May 27th. > > They have two things going on. > 1. they delete 6 items and only one disappears immediately. The rest go away > after like 15 minutes or when they switch folders back and forth. > 2. Unread indicator stays lit even after items have been read or deleted. > > What could be causing this? > This e-mail and any files transmitted with it are property of Indiana Members > Credit Union, are confidential, and are intended solely for the use of the > individual or entity to whom this e-mail is addressed. If you are not one of > the named recipient(s) or otherwise have reason to believe that you have > received this message in error, please notify the sender and delete this > message immediately from your computer. Any other use, retention, > dissemination, forwarding, printing, or copying of this email is strictly > prohibited. > > Please consider the environment before printing this email. > This e-mail and any files transmitted with it are property of Indiana Members > Credit Union, are confidential, and are intended solely for the use of the > individual or entity to whom this e-mail is addressed. If you are not one of > the named recipient(s) or otherwise have reason to believe that you have > received this message in error, please notify the sender and delete this > message immediately from your computer. Any other use, retention, > dissemination, forwarding, printing, or copying of this email is strictly > prohibited. > > Please consider the environment before printing this email. This e-mail and any files transmitted with it are property of Indiana Members Credit Union, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other use, retention, dissemination, forwarding, printing, or copying of this email is strictly prohibited. Please consider the environment before printing this email.
