Running Exchange 2010 SP3. We setup a generic shared mailbox "sha...@domain.com". A select few of the users also want a copy of messages sent to that mailbox. I created a Distribution Group and setup forwarding via the Delivery Options in Mail Flow Settings. However, I wanted to hide the Distribution Group I setup the forwarding from the GAL, but it looks like when I do that if fails to process. I just wanted to confirm that for messages to forward in this manner, it requires the Distribution Group be discoverable via the GAL.
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