Have you made any recent internal vs. external DNS changes?

DFL/FFL changes?

GC changes in the AD-site where your Exchange servers are placed?

From: [email protected] [mailto:[email protected]] On 
Behalf Of Mayo, Bill
Sent: Tuesday, April 4, 2017 1:01 PM
To: [email protected]
Subject: [Exchange] RE: Shared Calendar/Autodiscover problem

For both a failing user and successful user, exrca.com indicates a successful 
test. FWIW, here is some additional information from troubleshooting since I 
initially sent the message. 1) I downloaded and ran "autodiscovertest.exe"; I 
don't see any error messages there on the same computer/user for which I get a 
failure for Outlook. 2) I turned on Outlook logging and in addition to the 
"0x80072ef3" error, I note the additional message preceding that error is 
"GetLastError=12175; httpStatus=0."  3) Logging on with different accounts and 
onto different computers, it does not appear to be specifically following a 
user or computer. An account without the problem logged onto a different 
computer and had the problem there. An affected account logged onto the 
computer where the unaffected user did not have a problem, and still had the 
problem there.


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Michael B. Smith
Sent: Tuesday, April 04, 2017 12:06 PM
To: [email protected]<mailto:[email protected]>
Subject: [Exchange] RE: Shared Calendar/Autodiscover problem

I've not (yet, anyway) heard of a growing problem with the recent updates. What 
does exrca.com say for both a failing user  and a successful user?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Mayo, Bill
Sent: Tuesday, April 4, 2017 11:00 AM
To: [email protected]<mailto:[email protected]>
Subject: [Exchange] Shared Calendar/Autodiscover problem

This morning we started getting calls about people unable to view information 
on shared calendars with a message of "no connection". Tested via OWA and the 
information is accessible. Did a lot of googling and found suggestions that it 
was tied to autodiscover. Tested autodiscover on a computer with the problem 
and it fails with an error 0x80072ef3. However, we have at least one computer 
where there is no problem with the calendars and autodiscover is working. I did 
a "Test-OutlookWebServices" on both CAS servers and that seems to be reporting 
OK. The only thing that I know of that is different with the computer that 
doesn't have a problem is that it hasn't had the same updates applied as a 
computer with the problem (it hasn't applied the last cycle). We also just 
received a report about a problem setting out of office, which I think also 
ties into autodiscover.

We are on Exchange 2010 and Outlook 2010. Two CAS servers in an NLB, and they 
have both been rebooted. Any help or pointers would be appreciated.

Bill Mayo

Reply via email to