A quick solution is move the mailbox to another server in the site, via
ExAdmin. User needs to be logged out of Outlook. This has worked for me in
the past. If there was corruption, it gets cleaned up as messages are
gathered from the store for the move.
Michael Herrick
Groton CIT Messaging Services
[EMAIL PROTECTED]
-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 15, 2001 11:13 AM
To: Exchange Discussions
Subject: RE: Calendar Corruption and Bouncing Emails
If Outlook hangs or burps when opening a particular folder, it's often due
to a corrupt item, or message. (Each calendar entry is a message.) In that
case, you need to find the corrupt message and delete it. Sometimes
changing the view makes that possible, sometimes you might have to open the
mailbox with an old Exchange 5.0 client.
Ed Crowley MCSE+Internet MVP
Tech Consultant
Compaq Computer Corporation
All your base are belong to us.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of William Smith
Sent: Wednesday, August 15, 2001 6:34 AM
To: Exchange Discussions
Subject: RE: Calendar Corruption and Bouncing Emails
What do you mean by cleaning out corrupted items? Deleting the user's
mailbox?
This is to resolve the Free/Busy error correct?
W
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 14, 2001 10:16 PM
To: Exchange Discussions
Subject: Re: Calendar Corruption and Bouncing Emails
You'll need to clean out the corrupt item(s). Then you'll need to update
cdo.dll on the OWA server and any server running the event service.
> Odd problem...
>
> Win2K SP1
> Exchange 5.5 SP4
> Outlook 2000 SR1
> User on separate subnet
> User behind an internal firewall
>
>
> A user came to me complaining that evertime that he tried to accept a
> meeting request his outlook would freeze.("program not responding"). We
let
> this problem go for a while while we tried to troubleshoot it because he
> could accept his meetings and work with his email through OWA.
>
> Eventually when he went to just look at his calendar, outlook would
freeze.
> He'd click on the calendar folder in the folder list and outlook would
lock
> up.
>
> So I backed up his mail folders into a PST except for his calendar. Blew
> away his mailbox, created a new one, and added the mail folders back.
>
> He doesn't have trouble with his calendar anymore but intermittently
emails
> to his account get bounced. Postmaster is not notified, he only knows when
> the sender (on the same Ex server and GAL) FWD's the email to him at the
> same address, which usually goes through.
>
> Note 1: This user doesn't have all that much data in his mailbox. I have a
> few users with over a gig (yes I know) that have no problem.
>
> Note 2: I am getting a error in the app log on the Ex server about every
10
> mins. Another Ex server in the same site holds the Free/Busy unhidden.:
> 1038 - MSExchangeFB
> Unable to access the Microsoft Schedule+ Free/Busy Information folder.
>
> Ensure that the (hidden) Microsoft Schedule+ Free/Busy Information folder
> exists. Open the Recipients container and select View.HiddenRecipients.
>
>
> Note 3: This is the second user with a problem similar to this, but
> recreating her mailbox and blowing away her calendar fix her problem.
>
> Any ideas?
>
> William L. Smith
> Systems Administrator
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