Make sure that user has log on locally rights on you OWA server.
-----Original Message-----
From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
Sent: Thursday, August 09, 2001 10:10 AM
To: Exchange Discussions
Subject: RE: Outlook Web Access
I've done that as well. Should I just create a new mailbox for this user?
> You may need to fill out all fields, including user-id, password, and
> domain name. Or alternately I believe you can fill out username with
> domain/user-id then password.
>
>
>
> Good Luck,
>
> Bob Sadler
> City of Leawood, KS, USA
>
> -----Original Message-----
> From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, August 09, 2001 9:04 AM
> To: Exchange Discussions
> Subject: RE: Outlook Web Access
>
>
> I tried that and got "401.1 Unauthorized: Logon Failed" error message.
>
> > On the first OWA screen, instead of using the user's username, use
> their
> > email address--e.g., instead of "bsmith" use "[EMAIL PROTECTED]".
> >=20
> > Rob
> >=20
> > -----Original Message-----
> > From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, August 09, 2001 9:53 AM
> > To: Exchange Discussions
> > Subject: Outlook Web Access
> >=20
> >=20
> > I have a user in another site who cannot access her mailbox
> > via OWA. She keeps getting the error message:
> >=20
> > "OWA was unable to get to your inbox.=20
> > To try to logon again, click here.=20
> >=20
> > For additional help on troubleshooting this problem, click here."
> >=20
> > I tried logging into OWA as this user and received the same
> > error message. I logged into her mailbox on my computer with
> > no problem. I reset her NT password, but that didn't make
> > a difference. What else can I do??
> >=20
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Archives: http://www.swynk.com/sitesearch/search.asp
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
