That fixed it, thanks a ton.  MS needs to make this show up when you do
a query on multi-smtp inbound address and not the stuff they have it
flagged for keyword on now.

Again, thanks for the fix.

Greg Knoch
Senior Network Administrator
Zixit.Com

-----Original Message-----
From: Scharff, Chris [mailto:[EMAIL PROTECTED]]
Sent: Thursday, August 16, 2001 10:29 AM
To: Exchange Discussions
Subject: RE: Multiple Inbound SMTP Address, Exchange 2000 and Rules
errors .


Try Resolve P2 (Q288635).

> -----Original Message-----
> From: Greg Knoch [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, August 16, 2001 10:17 AM
> To: Exchange Discussions
> Subject: Multiple Inbound SMTP Address, Exchange 2000 and 
> Rules errors.
> 
> 
> Ok, this is a problem we've run into here after moving from our Old NT
> 4.0/Exchange 5.5 Domain to our new Windows 2000 ADS and Exchange 2000
> domains.
> 
> A user has multiple inbound SMTP address, I've setup the SMTP 
> Address in
> the recipient policies for all the inbound SMTP address we are using.
> I've defined the address under the user account, i.e.
> [EMAIL PROTECTED], [EMAIL PROTECTED],
> [EMAIL PROTECTED] 
> 
> Now the problem, the user has rules setup to sort his mail 
> based on the
> smtp TO address.  IE mail sent to the hostmaster address is 
> sorted to a
> folder and so on.  This is so his normal mail does not become 
> cluttered
> with the traffic mail.  This worked fine under NT 4.0 and 
> Exchange 5.5.
> But since the move to Exchange 2000 and Windows 2000 ADS the 
> rules only
> see the address as the username.  If you look at the headers for the
> mail you can see the smtp address it was sent to listed, but the rules
> do not affect the mail.  And this problem is not only with Outlook, we
> use Kana for our support center and when kana opens the mail 
> box to pull
> down the mail it to only sees mail as addressed to the default address
> for the box, not any of the support address we provide.
> 
> I've got a call into MS right now, and we've tried some basic 
> stuff and
> it's not worked, but while I wait to hear back from them, I thought I
> would try this list.  I've searched the archives and all the on-line
> resources until I'm blue in the face. But I've had no luck in finding
> anything else like this.
> 
> Thanks for any replies or pointers you could provide.
> 
> Greg Knoch
> Senior Network Administrator
> Zixit.Com
> 
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