She answered most of those in her first post:
"What operating system is running on your Exchange Server?
What Version of Microsoft Exchange are you using? What Service Pack (if any)
is installed?
What operating system is on the client desktop?
What version of Outlook is on the client; what versions are you running?"
"This is Outlook 2000 running on Exchange Server 2000, W2k OS's on all
workstations."
However, that's easy to overlook since she over-snipped along the way &
you'd have to go back to the first post to see that.
-Mich�le
Immigration site: <http://LadySun1969.tripod.com>
Our new 2001 Miata: <http://members.cardomain.com/bpituley>
Tiggercam: <http://www.tiggercam.co.uk>
---------------------------------------------------------
Behind every successful woman . . . . . . is a basket of dirty laundry.
-Sally Forth
---------------------------------------------------------
-----Original Message-----
From: Mike Morrison [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 22, 2001 2:48 PM
To: Exchange Discussions
Subject: RE: Sharing contact files
Start with this:
What operating system is running on your Exchange Server?
What Version of Microsoft Exchange are you using? What Service Pack (if any)
is installed?
What operating system is on the client desktop?
What version of Outlook is on the client; what versions are you running?
Are there any other permissions set on the Public Folder?
What troubleshooting steps (exactly) have you been through so far?
Anything else you can think of that might or might not be relevant?
Mike Morrison
NT/SMS/Exchange Administrator
Ben & Jerry's Homemade, Inc.
-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 22, 2001 2:52 PM
To: Exchange Discussions
Subject: RE: Sharing contact files
Dear Chris,
Thank you for your very civil reply. My problem, I guess, is
that I really don't know WHAT information to provide. I've tried to
describe what I did and what the problem is, but evidently my lack of
expertise has made me an object of ridicule. I've tried to be as
descriptive as I know how, but apparently I am speaking another
language. I don't know what to do. I really need to solve this
problem, but I evidently don't know how to give you the information you
need.
V. Ewart
-----Original Message-----
From: Scharff, Chris [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 22, 2001 11:18 AM
To: Exchange Discussions
Subject: RE: Sharing contact files
Let's all step back a moment please....
Vicki,
The best way to get help from this group is to describe in as much
detail as
possible the problems you're experiencing. This means steps to reproduce
the
problem, error messages, client & server versions, 3rd party software
and SP
levels, OS and anything else that might even be remotely relevant.
Now, I can understand why looking through the sorry ass posts the
average
questioner brings to this list the proper format might not be
immediately
obvious, but there are at least 8 *highly* skilled people in this thread
trying to understand your problem and who want desperately for you to
tell
them the information they need to be your knight in shining armor.
Repeating
"it's broke" repeatedly doesn't give them the information they need.
Most of us were new here once.. We've all been flamed. We've asked silly
questions and we've failed to mention critical pieces of information.
So.. Assuming you still would like our help... A few minutes to collect
the
relevant information might be useful to us all.
*************************************************************
Chris Scharff [EMAIL PROTECTED] www.swinc.com
Simpler-Webb, Inc. Austin, TX +1-512-322-0071
*************************************************************
> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 1:21 PM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Well, excuse me!!!! I'm here trying to get help because I don't know
> EVERYTHING. In fact, I have not had the luxury of formal training.
> I've had to learn everything on the job, on the fly and from
> books. The
> questions you are asking me don't make sense to me because
> I'm using the
> terminology that is in Outlook. If you look on the Outlook toolbar,
> you'll see a picture of a rolodex and it's called Contacts.
> As you know,
> it has a whole bunch of names and addresses in it. You can
> create more
> of those rolodex things (Contact lists?) and put them in the Public
> Folder, as I'm sure you already know. Maybe I created my
> "Contact list"
> in the wrong place. Maybe there's a permissions tab somewhere I don't
> know about. I don't know. That's why I'm here.
>
> V. Ewart
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 10:58 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Do I use Outlook!?!?!
>
> Listen here knucklehead who has no clue. I'm trying to help you out
> here and you are using incorrect terms and have no clue what you are
> doing. I have no clue what the hell you are doing because you have no
> clue how to word things nor use the proper terminology.
>
> I do know WTF a contacts FOLDER is and I know how to use and configure
> the stupid F'in thing. Apparently you don't.
>
> Now oddly enough when I setup the config you're trying to setup, it
> works just fine for me. No problems at all. Of course, I know how to
> configure my server.
>
> Have you looked in Xadmin to make sure all the permissions are correct
> there?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 10:59 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Do you use Outlook? It is an address book, basically. It has names,
> addresses, phone number, email addresses. The email
> addresses will come
> up on your outlook addresses list if you check that box in the
> properties.
>
> ve
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 10:46 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> OK, you're really confusing me with this "contacts file", is this an
> actual file like a spreadsheet or is it a folder containing a bunch of
> contacts?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 10:53 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Specifically, I created a contact file named "clients" and
> put it in the
> public folder and set the default to "Editor". It did not
> allow others
> to edit the contents of the "Client" file.
>
> V. Ewart
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 10:35 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Explain basically. I'm a stickler for details, "basically"
> doesn't tell
> me jack S**t.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 10:41 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> That is basically correct.
>
> V. Ewart
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 10:28 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> So let me get this straight...
>
> You created a new public folder in Outlook called "contacts"
> and set it
> up to contain contact items. You then went to the properties of the
> newly created Public Folder, clicked on the permissions tab, and then
> set the permissions to "Default=Editor" and it has not worked yet.
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 10:27 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Well, that's exactly what I did, but now they're not able to make any
> changes to it. That's what this is all about.
>
> ve
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 10:00 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Depends... I don't know what you're trying to accomplish, but I would
> create a Contacts folder, that your people could use to enter contact
> information for clients or whatever into. You know, kinda
> like the one
> in Outlook. That way you don't have to worry about them
> mucking up the
> file and such. But hey, that's me.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 10:03 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Well, it's a file that's IN a folder, but I don't see what that has to
> do with it. Do you not use contact files in your situation?
>
> ve
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 9:47 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Why is it a file and not a folder?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki
> L.
> Sent: Wednesday, August 22, 2001 9:44 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> This is a Contact file - names and addresses. Not an email file.
> Permissions have been set (I thought) to let everyone edit the
> information, but they are unable to do so. They can go to the
> appropriate name, open the item and make the changes, but the system
> will not let them save the changes. I'm trying to figure out why not.
> We have a mirror site at another location. I thought maybe it had to
> replicate to that location before the permissions would be
> updated, but
> that doesn't seem to be the case.
>
> V. Ewart
>
> -----Original Message-----
> From: Lynne July [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 9:22 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> It sounds like there are existing messages in the folder now,
> yes? Are
> they messages or Word/Excel, or some other type of attachment? Is it
> possible that they were write-protected?
>
> Can the users create a new message or post in the folder?
>
> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, August 22, 2001 9:25 AM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> I set the permissions to Editor for Everyone and Default, but didn't
> work. Users could not make and/or save changes.
>
> V. Ewart
>
> -----Original Message-----
> From: Don Ely [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 21, 2001 3:00 PM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> If you tell us what you put in, we'll tell you what you left
> out. Until
> then...
>
> <Senfeld>
>
> "NO SOUP FOR YOU!!!!"
>
> </Seinfeld>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Vicki Ewart
> Sent: Tuesday, August 21, 2001 2:55 PM
> To: Exchange Discussions
> Subject: RE: Sharing contact files
>
>
> Well what SHOULD I put in? Is there some place other than the folder
> permissions I should be setting up?
>
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