Matthew's right. frmcache.dat corruption is your problem. Also try the
/cleanreminders switch if you keep having problems with reminders behaving
in a weird way.
S.
-----Original Message-----
From: Monteleone-Haught Matt - Millville
[mailto:[EMAIL PROTECTED]]
Sent: Monday, August 27, 2001 6:35 AM
To: Exchange Discussions
Subject: RE: "the custom form could not be opened" error
Next time this happens, close OL, then delete the frmcache.dat file.
Matthew
Exchange Disaster Recovery, Live it, Learn It, Love It, Get yours today!
http://www.microsoft.com/TechNet/exchange/technote/edrv3p1.asp
"Besides the technical limitations on the PST (remember the P stands for
Personal, that means you're responsible not the mail admin)..." Jim Schwartz
8-16-01
>>>-----Original Message-----
>>>From: Sakti Chakravarty [mailto:[EMAIL PROTECTED]]
>>>Sent: Monday, August 27, 2001 1:16 AM
>>>To: Exchange Discussions
>>>Subject: "the custom form could not be opened" error
>>>
>>>
>>>Hi all,
>>>
>>>Some of our Outlook clients have been getting the following
>>>error message:
>>>
>>>"The custom form could not be opened. Outlook will use an
>>>Outlook form
>>>instead."
>>>
>>>when trying to:
>>>
>>>- open a meeting related message
>>>- dismiss a reminder (in which case the error message is
>>>followed by "Cannot
>>>turn off the reminder. You may be reminded again.")
>>>
>>>We do use a custom form for meeting-related items. Seems
>>>that recreating
>>>the profile or running /cleanfreebusy temporarily solves the
>>>problem but it
>>>recurs.
>>>
>>>We have recently moved mailboxes over to Exchange 2000,
>>>although the moves
>>>don't seem to coincide with the time when these messages
>>>started to appear.
>>>
>>>Have searched the MS KB and haven't found any article that relates.
>>>
>>>Anyone else got any ideas?
>>>
>>>Thanks in advance
>>>Sakti
>>>
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