The user is probably trying to address these messages using personal address book or 
contacts (as in - she copied the GAL entry into a personal address list).  That will 
not do.

Tell her to delete those entries and address anything to those mailboxes using the 
Global Address List.

This happens a lot when there are multiple servers in an org.  Users copy addresses 
from GAL to PAB.  Mailbox gets moved to another server or deleted and re-created on 
another site.  Now that address is no longer valid.

Eric

> ------------ Original Message -----------
> From: Mitchell Mike <[EMAIL PROTECTED]>
> Date: Thu, 30 Aug 2001 14:51:45 -0500
> 
> These are valid IDs and are used by everyone...
> 
> Mike Mitchell
> eMAIL Systems Administrator
> Alverno Information Services
> [EMAIL PROTECTED]
> (317) 532-7800 ext. 6211
> 
> 
> -----Original Message-----
> From: Vans Evers, Frank W. SAIC [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, August 30, 2001 12:07 PM
> To: Exchange Discussions
> Subject: RE: Returned messages ... what could be wrong?
> 
> 
> It looks like you tried to send a email to "security" and "signons" and
> those are not valid IDs.
> 
> -----Original Message-----
> From: Mitchell Mike [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, August 30, 2001 1:05 PM
> To: Exchange Discussions
> Subject: Returned messages ... what could be wrong?
> 
> 
> Where do I begin to look to see what is happening here.  I haven't a
> clue....
> 
> OUTLOOK 98/exchange 5.5 SP3...  This user can send days upon without
> problems and then all of the sudden she gets two or three of these
> returned
> messages.  Please help us.
> 
> Your message did not reach some or all of the intended recipients.
> 
>       Subject:        RE: Info Security New Access
>       Sent:   8/30/2001 11:33 AM
> 
> The following recipient(s) could not be reached:
> 
>       SECURITY on 8/30/2001 11:35 AM
>             The message was undelivered because the specified recipient
> postal address was incorrect
>             MSEXCH:MSExchangeIS:Alverno:ONTEXIND01
> 
>       SIGNONS on 8/30/2001 11:35 AM
>             The message was undelivered because the specified recipient
> postal address was incorrect
>             MSEXCH:MSExchangeIS:Alverno:ONTEXIND01
> 
> Regards,
> 
> Mike Mitchell
> eMAIL Systems Administrator
> Alverno Information Services
> [EMAIL PROTECTED]
> (317) 532-7800 ext. 6211
> 
> 
> 
> 
> 
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