dude...
Ok, the first thing is to check to see what account the exchange services
are running with. If they're running with an account that doesn't exist or
doesn't have permissions anymore, change the account (you'll have to shut
the services down, if any are running).
I think you may wanna call PSS on this, if the server is mission critical.
Drew (MOS)
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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of W. Andy Roche
Sent: Monday, September 03, 2001 9:08 AM
To: Exchange Discussions
Subject: Exchange System Attendant not starting.
I am supporting a site that is running Windows 2000 and Exchange 2000. I
personally know next to nothing about supporting Exchange, but I am stuck
trying. I very much need some help here.
Last week the server decided that it would run for no more than 30 minutes
at a time, then crash. I trouble shot it, and it turned out to be the hard
drive. No problem, except that the current hardware doesn't support the new
hard drive. No problem, we put in new hardware. Now Win2K would crash,
with an inaccessible boot device. I finally got the new drive to load Win2K
on the new system by reinstalling Win2K, and then cloned it onto the new
drive. Now however, the Exchange System Attendant service won't start. It
has 3 entries in the Application event log.
1) Time: 19:09 Event ID: 1000 Microsoft Exchange System Attendant is
starting. Microsoft Exchange Server System Attendant, service startup
complete, version 6.0 (build 4417.0)
2) Time: 19:09 Event ID: 1005 Unexpected Error. There are no protocol
sequences. Facility Win32 ID no: c00706b7 Microsoft Exchange System
Attendant occurred.
3) Time: 19:09 Event ID: 1004 Microsoft Exchange System Attendant failed to
start.
I have search the Online Knowledge base, but in this case, it should be
called the Online Lack-Of-Knowledge Base. :) I would be willing to remove
Exchange and reinstall it, but when I try to remove Exchange, I get the
following statement.
"The component 'Microsoft Exchange Messaging and Collaboration Services'
cannot be assigned the action 'Remove" because:
- One or more users currently use a mailbox store on this server. These
users must be moved to a mailbox store on a different server or be mail
disabled before uninstalling this server."
I have checked the Exchange System Manager, and under Servers, the server is
listed. However when you try to look under the First Storage Group, you get
eh following message:
"The action could not be completed because the Microsoft Exchange
Information Store service is unavailable. Be sure the service is running,
and you have network connectivity to the Microsoft Exchange Server computer.
Operation: retrieving mount information
ID no: c1041721
Exchange System Manager"
I know that the Information Store service is dependent on the System
Attendant, so this is probably an expected error under the circumstances.
Sorry if it's wordy, I just really need some help here.
W. Andy Roche
Systems Admin
Liberty Christian Center
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