this are the headers... if i found there's a loop problem.. what should i
do.. sorry for my sutpid question co'z i'm a newbie in exchange....

thank you! Joseph


>>>>>>>>>>>>>>>>>>>>
The original message was received at Fri, 7 Sep 2001 16:23:20 +0800 (PST)
from localhost [127.0.0.1]

   ----- The following addresses had permanent fatal errors -----
<[EMAIL PROTECTED]>

   ----- Transcript of session follows -----
554 Too many hops 18 (17 max): from <[EMAIL PROTECTED]> via
localhost, to <[EMAIL PROTECTED]>
550 postmaster... User unknown

   ----- Original message follows -----

Return-Path: <[EMAIL PROTECTED]>
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Received: by SPMAIL001 with Internet Mail Service (5.5.2650.21)
 id <SAAQATP3>; Fri, 7 Sep 2001 16:23:30 +0800
Message-ID: <B144849CA6E6D3118D570004AC96B74D18227B@SPMAIL001>
From: Mail Administrator <[EMAIL PROTECTED]>
To: "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>
Subject: test message from postmaster
Date: Fri, 7 Sep 2001 16:23:21 +0800
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2650.21)
Content-Type: multipart/alternative;
 boundary="----_=_NextPart_001_01C13776.5FE84C14"

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_001_01C13776.5FE84C14
Content-Type: text/plain;
 charset="iso-8859-1"

Dear Postmaster,

This is a test message.

my user's are complaining that they can't send email to your domain. i check
all the posible cause and found a 554 error (to many hops).

please reply if you receive this message.

thank you,

jojo solis
mail administrator
[EMAIL PROTECTED]

------_=_NextPart_001_01C13776.5FE84C14
Content-Type: text/html;
 charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
5.5.2650.12">
<TITLE>test message from postmaster</TITLE>
</HEAD>
<BODY>

<P><FONT SIZE=3D2>Dear Postmaster,</FONT>
</P>

<P><FONT SIZE=3D2>This is a test message. </FONT>
</P>

<P><FONT SIZE=3D2>my user's are complaining that they can't send email =
to your domain. i check all the posible cause and found a 554 error (to =
many hops). </FONT></P>

<P><FONT SIZE=3D2>please reply if you receive this message.</FONT>
</P>

<P><FONT SIZE=3D2>thank you,</FONT>
</P>

<P><FONT SIZE=3D2>jojo solis</FONT>
<BR><FONT SIZE=3D2>mail administrator</FONT>
<BR><FONT SIZE=3D2>[EMAIL PROTECTED]</FONT>
</P>


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</BODY>
</HTML>
------_=_NextPart_001_01C13776.5FE84C14--


------------------

Sounds like a loop.  Post the SMTP headers so we can try to see what's
going on.

-----Original Message-----
From: jojo [mailto:[EMAIL PROTECTED]]
Sent: Friday, September 07, 2001 5:30 AM
To: Exchange Discussions
Subject: 554 too many hops error


This is not the first time that my user are complaining that they can't
send
email to one particular domain, when I checked at the bounced mail I
found a
"554 too many hops" error. My user is only replying from the mail that
came
from the said domain. How can I resolve this problem?

I'm using Exchange 5.5 with SP4

Please help!

Jojo





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