Ooh! Ooh!
I know this one!
OL sending as RTF with the receiving clients being POP3 or IMAP4!
Just a guess.....
We got any Batman cookies left?
-----Original Message-----
From: missy koslosky [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 12, 2001 9:33 PM
To: Exchange Discussions
Subject: Re: Email Attachments Disappearing
What format are the messages being sent in?
Missy
----- Original Message -----
From: "Ray Beckwith" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Cc: "John Drago" <[EMAIL PROTECTED]>
Sent: Wednesday, September 12, 2001 12:58 PM
Subject: Email Attachments Disappearing
I have a single user who is having a strange problem that has me completely
stumped. This user will send out attachments to recipients outside our
organization and 2 of the recipients either get no attachment or they are
unable to open the attachment they receive. If his assistant sends the
attachment all recipients receive the files with no problems. We found at
one point that attachments arriving unopenable were getting to the user with
the extension removed from the file which was part of the reason they
couldn't open them. (example, sent FILE.DOC, recipient gets FILE and can't
open).
He has also had some success sending the same attachment to another person
in the same organization without problems but that is inconsistent.
We have verified that his mailbox seems to be normal and has the same
configuration as other users. We made sure he had SP1 installed for Outlook
and the latest version of IE (5.5 sp2).
Our environment is:
Exchange 5.5 sp3
Windows NT sp6a
Outlook 2000 sp1 client
I would appreciate any suggestions on this. Especially as the sender is our
PR director and the recipients are CEO's and the Chairman of our Board.
Thanks...
Ray Beckwith
Network Administrator
California Credit Union League
Information Technology
[EMAIL PROTECTED] www.ccul.org
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