I think what he means is to go and try synching the mailbox on another workstation.
If the results are the same, there's a mailbox problem otherwise the client is
probably the problem.
Eric
On Tue, 18 Sep 2001 10:56:54 -0500, "Exchange Discussions" <[EMAIL PROTECTED]>
wrote:
> We don't have many others syncing. The others haven't reported a problem.
> I'll check with them.
>
> I did notice the user has alot of subfolders under his inbox, two levels
> down. Might that be the problem? (He has a new laptop and the same setup
> worked on his other laptop, however.) Also, I noticed some duplicate files
> on his laptop i.e. scanpst.exe. Could a restore that inadvertantly included
> Office files mess him up?
>
>
> Regards,
> Orin
>
> Orin Rehorst
> Port of Houston Authority
> (Largest U.S. port in foreign tonnage)
> e-mail: [EMAIL PROTECTED]
> Phone: (713)670-2443
> Fax: (713)670-2457
> TOPAS web site: <www.homestead.com/topas/topas.html>
>
>
>
> -----Original Message-----
> From: Great Cthulhu Jones [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, September 18, 2001 10:05 AM
> To: Exchange Discussions
> Subject: RE: Sync Problem
>
>
> Do you get these problems from another workstation? If so, you got problems
> with the mailbox.
>
> (:=
> Great Cthulhu Jones
> CEO, R'lyeh Consulting
> http://www.zzzptm.com/cthulhu
> http://www.bad-managers.com
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Orin Rehorst
> Sent: Tuesday, September 18, 2001 9:52 AM
> To: Exchange Discussions
> Subject: Sync Problem
>
>
> User set up to work offline with laptop. Office2K on Win2k Pro laptop.
>
> Sync generates errors on inbox and contacts. Other folders sync O.K.
>
> Have tried manual sync, new ost, replace ems files and repair, and scanpst.
> None changes results.
>
> Your recommendations please.
> TIA
> Orin Rehorst
>
> Error msg:
> 9:18:38 Synchronizing Hierarchy
> 9:18:38 Synchronizing Folder 'Inbox'
> 9:18:45 16 item(s) added to offline folder
> 9:18:45 14 view(s)/form(s) added to offline folder
> 9:18:45 Error synchronizing folder
> 9:18:45 [80004005-501-0-550]
> 9:18:45 The client operation failed.
> 9:18:45 Microsoft Exchange Server Information Store
> 9:18:45 For more information on this failure, click the URL
> below:
> 9:18:45
> http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8000400
> 5-501-0-550
> 9:18:45 Synchronizing Folder 'Calendar'
> 9:19:10 1293 item(s) added to offline folder
> 9:19:10 34 item(s) updated in offline folder
> 9:19:10 4 view(s)/form(s) added to offline folder
> 9:19:10 Synchronizing Folder 'Contacts'
> 9:19:43 1916 item(s) added to offline folder
> 9:19:43 Error synchronizing folder
> 9:19:43 [80004005-501-0-550]
> 9:19:43 The client operation failed.
> 9:19:43 Microsoft Exchange Server Information Store
> 9:19:43 For more information on this failure, click the URL
> below:
> 9:19:43
> http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8000400
> 5-501-0-550
> 9:19:43 Synchronizing Folder 'Drafts'
> 9:19:43 Synchronizing Folder 'Tasks'
> 9:19:44 42 item(s) added to offline folder
> 9:19:44 2 view(s)/form(s) added to offline folder
> 9:19:44 Done
> 9:19:45 Microsoft Exchange offline address book
> 9:19:45 Download successful
>
>
> Regards,
> Orin
>
> Orin Rehorst
> Port of Houston Authority
> (Largest U.S. port in foreign tonnage)
> e-mail: [EMAIL PROTECTED]
> Phone: (713)670-2443
> Fax: (713)670-2457
> TOPAS web site: <www.homestead.com/topas/topas.html>
>
>
>
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