We have a large sales force using Outlook 2000 that works offline most of
the time. They fire up the client in offline mode, and synchronize
against the server periodically by hitting F9 (sync all folders) and
more often than not, get "Errors in background synchronization."
We have been troubleshooting this issue for a while now and cannot
establish a pattern because sometimes it will work, and sometimes it
will fail, without changing anything on the client or server end.
I didn't find much helpful in the KB and thought I'd ping you folks
for opinions on what to check.
TIA,
Karen
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