We had a similar problem at my last company. Some untrained admin-wannabe
added a fax connector and it created a bogus address template. PSS had us
delete a template for a foreign language. I can't remember the details. It
may have been done in raw mode. You should call PSS to walk you through it. 

Michael Herrick
Groton CIT Messaging Services
[EMAIL PROTECTED]


-----Original Message-----
From: Paul Markette [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 03, 2001 7:37 PM
To: Exchange Discussions
Subject: Cannot Generate Offline Address Book


Hello,
        For some reason, my Exchange servers are no longer generating the
OAB.  When I try to manually generate it from Configuration\DS Site
Configuration Properties\Offline Address Book, I get an error with ID no:
c1031662 and the Event Viewer logs event 5004.  Micro's Support site
describes a problem where the foreign Details Templates or One-Off Address
Templates have been installed, but the corresponding Code Pages have not.  I
have followed their directions to check it, but everything looks as they say
it should.  I do have 3 templates installed, English/USA, French and German.
        Does anyone have any ideas about what else could be causing this
problem?  I have 5 5.5 SP4 servers.

Paul Markette
NT Systems Administrator
Epicentric, Inc.
[EMAIL PROTECTED]
415-995-7228


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