Thanks all for the suggestions.  Thought you'd like to know that we tried
opening the mailbox with Outlook XP.  A box popped up saying that it was
applying rules, and after about 30 seconds, the mailbox opened normally.  We
then tried opening the mailbox in Outlook 2000 again and voila! - it worked
like a champ.  So, I'm guessing that something was goofy with her Rules.  I
will definitely file away your other good suggestions for future wierd
problems.

-Kirsten :)

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Friday, October 05, 2001 8:31 AM
To: Exchange Discussions
Subject: RE: mailbox causes Outlook to freeze


Guess I should clarify a bit.  This problem is happening on different
machines, so it has nothing to do with her profile or with a PST.  I can
create a new profile on a computer that she has never used, setting it up
for her mailbox.  Then, when I open Outlook as her, glack! 

-Kirsten

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 04, 2001 5:19 PM
To: Exchange Discussions
Subject: mailbox causes Outlook to freeze


Can anyone think of a reason that a mailbox could cause Outlook to freeze
up?  We're using Exchange 5.5 SP4, and the client is Outlook 2000.  If I add
the user's mailbox to my profile, I can open it up fine.  When I create a
new profile with the user's mailbox as the primary, and then open Outlook,
Outlook freezes up.  It opens the mailbox and I can see the mail, but
Outlook no longer responds.

This was reported to me by the user's support folks, and they tried it on
two different machines.  I tried it on my workstation as well with the same
results.  Nothing about the mailbox looks strange.  It only has about 11
Megs of data.  Permissions settings look correct.  I would just say "let's
try recreating the mailbox" but the user is at a remote location, so that
might be difficult to arrange with her.  

If anyone has any insights, I would love to hear them.  This is about the
sixty-thousandth wierd problem I have had today and my brain has turned to
jelly. 

Thanks,
-Kirsten

___
Attend OSU Internet2 Day!  http://www.net.orst.edu/I2 
Kirsten Petersen
Network Engineering
Oregon State University
541-737-9187


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