What admin tools say the mail is there?

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


> -----Original Message-----
> From: Matthew Dulak [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, October 23, 2001 5:50 PM
> To: Exchange Discussions
> Subject: RE: Missing Mail
> 
> 
> As far as restore goes i have no idea. thats what our 
> sys-admin has said. The thing is as i said originally. the 
> mail does not appear in his folders but admin tools say that 
> the mail is there. It appears as if the mail has gone 
> invisible. I'll get back to you on the deleted retention 
> thing and will query the restore option.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Andy David
> Sent: Wednesday, 24 October 2001 8:46 AM
> To: Exchange Discussions
> Subject: RE: Missing Mail
> 
> 
> Ok, Sorry if this has been asked and answered already, but do 
> you have Deleted Item Retention enabled? If so, simply grab 
> it from the abyss and bring it back. Why is a restore not an 
> option? Restore your last backup to your recovery server, 
> spit the mail out to a pst and import back to your user's mailbox...
> 
> 
> 
> -----Original Message-----
> From: Matthew Dulak [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, October 23, 2001 6:42 PM
> To: Exchange Discussions
> Subject: RE: Missing Mail
> 
> 
> unfortunately none of the answers have helped so far. i've 
> been told restore is not an option. There is no pst file in 
> use and no POP access. it is 100% pure exchange mailbox.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of 
> Pfefferkorn, Pete (PFEFFEPE)
> Sent: Tuesday, 23 October 2001 11:15 PM
> To: Exchange Discussions
> Subject: RE: Missing Mail
> 
> 
> If you have a deletion retention period defined and someone 
> POP's their mail off the server, can you recover it?  I 
> always thought that when you pop it removes it totally from 
> the system and it could not be recovered.
> 
> -----Original Message-----
> From: Mike Morrison [mailto:[EMAIL PROTECTED]]
> Sent: Monday, October 22, 2001 3:35 PM
> To: Exchange Discussions
> Subject: RE: Missing Mail
> 
> 
> Either the mail was delivered (or moved_ to a .pst file, or 
> it was removed from the server by a POP3 client. If you have 
> Deleted Items retention turned on, you can get it all back by 
> using the DumpsterAlwaysOn [1] registry hack to recover the 
> items. If you don't have DIR turned on, you'll have to 
> determine where the mail is and move it back.
> 
> Mike Morrison
> NT/SMS/Exchange Administrator
> Ben & Jerry's Homemade, Inc.
> 
> [1] Search TechNet to find out how to enable it.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: Sunday, October 21, 2001 7:44 PM
> To: Exchange Discussions
> Subject: Missing Mail
> 
> 
> Hi all,
>     We are running Exchange 5.5 SP4 on NT Server 4.0 SP6. We 
> have a problem with one of our users. He had until a few days 
> ago around 7000 e-mails in his inbox and folders. They then 
> mysteriously disapeared. We checked that he didn't have any 
> filters on. He didn't. We accesed his mailbox from to other 
> machines and still no go. The client on his is outlook 97 and 
> the two other test machines were Outlook 97 & Outlook 2000. 
> We checked with the admin tools how much mail he had and they 
> showed all the mail was still there. We ran eseutil and 
> isinteg with all tests and fix. Although it found some errors 
> it still hasn't fixed the problem. I've searched TechNet with 
> no solutions to be found. Any ideas appreciated. Thanks Guys
> 
> Kind Regards
> Matthew Dulak
> 
> Vision Systems Ltd
> Melbourne Australia
> Ph +61-3-9211-7000
> 
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