We run Groupshield 4.5SP1 here, and had the same problems. The fix is to increase OpenRetryDelay as detailed here:
http://support.microsoft.com/support/kb/articles/Q264/7/31.ASP We use 0x800 as our value. It's also worth hounding NAI for hotfix 7 for Groupshield 4.5 too and applying it. It fixes some rather major bugs. Phil --------------------------------------------- Phil Randal Network Engineer Herefordshire Council Hereford, UK > -----Original Message----- > From: Kalligonis, Tim [mailto:[EMAIL PROTECTED]] > Sent: 15 November 2001 13:58 > To: Exchange Discussions > Subject: Outlook freezing up on certain items > > > I would like to see if anyone has experience a problem like > this and knows > how to resolve it. > > On one of the servers in our site, when a user opens a text > email it opens > fine. When they try to open an email with an attachment, > read receipt, or > OOO reply Outlook freezes up. I have not been able to find > anything in > MSKB. There is nothing in the even log that indicates a problem after > turning up logging on the IS. > > The server is NT4 SP6a, Exchange 5.5 SP4 w/Q282533 Post SP4 > fix, and NAI > Group Shield Exchange v4.5 SP1. > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

