Have search permissions been set by the administrator in the Exchange Server Administrator program? Do they get an error message when they try to access the GAL? The search control in Exchange Server 5.5 is used to limit GAL access, and after being set by an administrator, the recipients in the GAL may become unavailable.
If the Search permissions were set in error, then removing the Search permissions in the Exchange Server Administrator program will correct the look of the global address list. For additional information on how to check search permissions, please see the following articles in the Microsoft Knowledge Base: Q182902 XADM: How To Setup Container Level Search Control Q173760 XADM: User's GAL Displayed Differently Based on Search Control Ben -----Original Message----- From: Jackson, Cathy M [mailto:[EMAIL PROTECTED]] Sent: 16 November 2001 11:33 To: Exchange Discussions Subject: GAL permissions problem Hi folks, We've got an Exchange organisation here with 2 sites, each with a server running Exchange 5.5 SP4. There are 2 domains, the boundaries of which are the same as the sites, connected by a 2-way trust. Connectivity between the sites/domains is very good (lan speeds), we are set up this way for organisational/historical/political reasons, not technical ones. There is a site connector between the sites. We have a problem in one of the 2 sites, in that most users found one day that they could not see the GAL. Domain admins in this site could. This site runs in an NT4 domain. There were no GAL problems visible in the connected site. An additional problem discovered slightly later is that the only users in the second site who could see the calendars of users in the site with problems were those logged in to their domain with admin rights. Users in this second site are in a W2K native-mode domain. I do not directly administer either the Exchange server or the NT domain controllers in the site with the GAL problem. I'm assured that this happened suddenly without anyone making any changes, I'm not sure whether to take my colleages' word for this! We've not seen any problem with the mail flow between the sites, nor have any non-Exchange problems been reported, as far as I know. Directory replication between the sites appears fine. Anyone got any ideas where I should start looking? Initial research on Technet suggests problems with Address Book Views (Q173760, Q248398), but although there is an ABV set up, this has never been used. We have checked the rights on this and no-one has been explicitly given rights. In addition, we are not seeing the abnormal CPU ultilizations associated with ABV storms. Cathy Jackson Shefield Hallam University, UK _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
