My personal experience (Real Experience. Not making up anything): We purchased the software about a year ago, but went with Backup Exec instead. Why?
Well, we had purchased the software and professional service ($2,000/day for 3 days) to help us configure and all. What happened at the end of 3rd day? Nothing. Backup system was NOT working properly and we wasted 3 days with the consultant, etc... (Why did it happened? We learned that the consultant had just finished the training for Galaxy, but did not a lot of experience). What would you at this point if it were you? I bet you call them and ask them to come out again and setup it up to point where it should work properly, right? Well, that's what we did. But they refused and said that we had to pay another $2,000/day to have someone come out again. Anyway, we were quite upset because of this so we told them we refused to use CommVault and they refused to give us money back for the software we did not even use. Three months later, they called and said they'd send someone for free, but we did not want to go through the same thing again. So we are using Backup Exec 8.6 instead of CommVault Galaxy. What did I learn? Don't trust Pre Sales!!! Never again! Just my 2 cents: Brian Feels good to vent about this.. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Moore, Jim Sent: Thursday, November 29, 2001 8:49 PM To: Exchange Discussions Subject: CommVault Galaxy Does anyone on this list use Galaxy for Exchange backup? I'm evaluating it now and I like the software but the company leaves a bad taste in my mouth. Jim _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
