What Antivirus software is running on the exchange servers? Is http://support.microsoft.com/support/kb/articles/Q264/7/31.ASP relevant?
Phil --------------------------------------------- Phil Randal Network Engineer Herefordshire Council Hereford, UK > -----Original Message----- > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > Sent: 04 December 2001 14:33 > To: Exchange Discussions > Subject: Spurious attachment permissions issue... > > > ~ndi > > EX5.5 sp4 - 1 site, 11 servers - all attached via leased > lines. Clients are > all O2K on NT4 sp6a - identical builds. > > Random users at different sites complain of the inability to open > attachments, getting a failure because of a lack of permissions. The > not-so-helpful help message suggests saving the attachment > first which of > course does not work... because of a lack of permissions. Other users > equivalent to the affected user who also receive a copy of > the message can > open it OK therefore because of single-instance messaging I > can discount a > corrupted file issue. Having the affected user send me the > message, I can > open it fine. > > The only resolution so far is to eventually trash their NT > profile - once > recreated the problem goes away. This is obviously not the > best way to do > it. > > I have done the usual searches of the archives, MS support > and even some > anti-virus sites and the web in general but no joy. Any > ideas or pointers > would be most appreciated. > > Regards, > > Paul W. Bouzan. > Network Manager. > Millfield Group plc. > T 020 8680 5200 > F 020 8680 5900 > M 07940 583525 > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
