I had a great experience with Charter last night. My modem had died on Saturday. Just waited for things to settle before calling. I called last night. This was my entire conversation
Tech : hello how may help you? Me : well my modem does not seem to be right, It is giving me a 192 address? Me : where are you by the way? Tech : I am in Florida, your modem has been disabled, I am resetting it. Me : ok cool. Tech : you are all better. Have a great night Click Did you hear in there anywhere me telling him who I was /?? Neither did I. but my modem reset and all is better now.... -- Kevinm M WLKMMAS, UCC+WCA, CKWSE CKST -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Murphy, Brian Sent: Tuesday, December 04, 2001 8:06 AM To: Exchange Discussions Subject: Hello Yeah.. I'm back after 3.5 days of downtime thanks to AT&T and Excite communications. I HAD 3 static IP's....gone now and probably won't get any for another 3-4 weeks. I have been reduced to using DHCP assigned addresses. Had to reconfigure my firewall and my DNS. Could not get a call back from anyone all weekend and had to wait on hold for 1.5 hours Monday just to find out I was SOL. Just wanted to post my gratitude publicly. BEM _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
