Restart www service on the server.  I've seen this before, it is a
dependency problem, the www service starts before the ex services are up
hence can't find the M: drive.

/P
----- Original Message -----
From: "Michael Anderson" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Wednesday, January 02, 2002 7:39 PM
Subject: RE: Need Help badly - Exchange 2000 / OWA


> Hello Again,
>
> First let me apologize for not specifying what patches I am
> running.  I installed Service Pack 2 immediately after the
> install.  I always do that with every MS Product I install.
>
> Believe me, instead of the Admin username - I tried the User
> Account that was setup for the POP3 and SMTP virtual servers
> (which is working flawlessly using an E-mail client).
>
> I keep getting "Access Denied".  I consider myself a pretty good
> investigative tech when it comes to MS Products - as I've
> been doing this for quite some time.  I also made sure that
> I went into the user level settings using the Active Directory
> utility, and made sure that HTTP was activated for this
> particular user.  By default, it is checked on - based on
> what the whitepapers said.  This particular user, is the
> one that can successfully POP their e-mail under their
> respective virtual POP3 and SMTP servers on the Exchange
> box.
>
> I am truly baffled by this one.
>
> There is another concern that I have too - and that is,
> there are 3 Virtual Directories under IIS that I believe
> are not properly configured or something.  These are
> called "public", "exchange" and "exadmin" - and they all
> have the red ERROR icon representing the top of the
> expandable tree - indicating to me that something isn't
> right with that virtual directory setup.
>
> Now the REALLY weird thing, is that I can go to the
> properties of each Virtual Directory that Exchange
> created, and re-establish the path once again, then
> hit "OK", and the icon goes back to normal - indicating
> that all is well.  Well, the information settings with the
> error condition existing, are the SAME settings that
> exist, when the error disappears.  This statement applies
> to the "public" and "exchange" Virtual Directories.
> The "exadmin" is the one that's the most weirded out.
> This particular virtual directory points to a path
> called "\\.\BackOfficeStorage" - what the heck is that?  I
> can't locate that directory anywhere on the system - so I
> can only assume that it's part of that "M" drive setup -
> but even then, I can't seem to locate it on there either.
>
> So now with this additional information, could someone
> please offer some more ideas as to what I should do, or
> where I should be looking for answers?
>
> Thanks for everything!
>
> Mike
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of David Florea
> Sent: Wednesday, January 02, 2002 3:56 PM
> To: Exchange Discussions
> Subject: RE: Need Help badly - Exchange 2000 / OWA
>
>
> Is there actually a mailbox for the admin account?  You did try an account
> that has a real mailbox, right?
>
>
> -----Original Message-----
> From: Mike Anderson [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 02, 2002 11:54 AM
> To: Exchange Discussions
> Subject: Need Help badly - Exchange 2000 / OWA
>
>
> Greetings All,
>
> I have multiple issues I am working on.  Let me first say
> that I have extensive Internet experience behind me, and
> have been working with every mail server under the sun
> over the years.  Exchange however, always has come off
> more complex than it needed to be - but I know that
> Exchange is an incredible solution.  I have limited
> experience with Exchange 5.5, but I am now installing
> Exchange 2000 - and I am experiencing some problems.
>
> I set up a virtual POP3 and SMTP domain for one of our
> customers - and I have POP3 and SMTP working properly.  I
> can use Outlook 2K to access my mailbox - and all works
> beautifully.
>
> BUT when I try to access the mail server using the Web
> Interface, I am having tons of problems.  I keep getting
> access denied, or simply no pages coming up at all.  I
> checked all the IIS settings, and things seem to be
> pointing to the correct directories according to the Docs
> I have been reading up on.  After installing Exchange 2000
> onto my Windows 2000 Server machine, it created a new
> drive called "M" - and that's what IIS refers to for all
> the Virtual Directory stuff.
>
> One example I can provide is the following:  Our server is
> called "Exchange" - so in the browser, I typed in
> http://exchange/exchange/ - then it prompts me for a
> Username and Password - so instinctively, I used the
> Administrator login and password - and it DOESN'T work.
> What the heck am I supposed to use, if the Admin login
> doesn't even work???  This is the first thing that
> indicated to me, that something is terribly wrong.
>
> What things do I need to do or have in place in order to
> get the Web Access to work?  I would love to have some
> additional docs or resources I can look at, that would walk
> me through each and every painful step required to get
> this to work.  And troubleshooting processes to -
>
> My environment is as follows:  I have a Windows 2000
> Server Domain Controller so that provides all the Active
> Directory stuff.  Then my Exchange 2000 Server is a
> standalone server that "belongs" to the domain.  It's not
> setup as a backup controller or anything like that.
>
> Any information you can pass along to me, would be greatly
> appreciated.
>
> Thanks in advance,
>
> Mike
>
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