And moving it may not help at all.  I've got it on a separate machine and
have experienced similar problems.  Trend's tech support's only suggestion
was to remove and reinstall the client program on the client machine.
I use their Scanmail av and love it but their Officescan product is not up
to the same level of quality.  Their gui also leaves a lot to be desired.

Paul Chinnery
Network Administrator
Mem Med Ctr


-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Sunday, January 13, 2002 5:53 PM
To: Exchange Discussions
Subject: RE: OT help...


Moving it to another machine after you have your clients installed is a
MAJOR PITA. Be sure to talk to tech support first. They have some
documentation to follow.

-----Original Message-----
From: Kim Schotanus [mailto:[EMAIL PROTECTED]] 
Sent: Sunday, January 13, 2002 11:40 AM
To: Exchange Discussions
Subject: RE: OT help...


I have only just installed it
I will put it on a dedicated machine, see what it does...

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: 13 January, 2002 8:04 PM
To: Exchange Discussions
Subject: RE: OT help...


Is this all the time, or just this new update?
Have you checked on how to manually do it? There is a doc on their tech
support that tells how to do it.

-----Original Message-----
From: Kim Schotanus [mailto:[EMAIL PROTECTED]] 
Sent: Sunday, January 13, 2002 10:48 AM
To: Exchange Discussions
Subject: RE: OT help...


NT4 network, OfficeScan HTML interface, setup done completely by the book,
only thing I think might be a problem is that I have installed it on an
Exchange server? 
It recognises the clients being installed but when I want to push out the
initial update it doesn't recognise any of the domains...

Kim

-----Original Message-----
From: Clayton [mailto:[EMAIL PROTECTED]]
Sent: 13 January, 2002 7:11 PM
To: Exchange Discussions
Subject: RE: OT help...


Well, from the amount of detail you provided about your environment etc. I
would guess that you are having a problem with something :-)

More detail?

-----Original Message-----
From: Kim Schotanus [mailto:[EMAIL PROTECTED]]
Sent: January 13, 2002 12:49 PM
To: Exchange Discussions
Subject: OT help...


I can't get Trend Office scan updates pushed out...
It recognises the clients but doesn't give a list to push the updates to...

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