They cant be educated.
 
I had a manager one time use a phrase, when questioned about his traning in a
particular subject, that nailed it on the head:
 
"I cant read or write, but I can trace like no ones business."
 
I think that phrase fits just about all managers I have ever had.
 
~!Mike

        -----Original Message----- 
        From: Hunter, Lori [mailto:[EMAIL PROTECTED]] 
        Sent: Tue 1/15/2002 9:24 AM 
        To: Exchange Discussions 
        Cc: 
        Subject: RE: Oh crap. Need to change service account password.
        
        

        I can dig it, but it's part of your job to educate all management
types.  :)
        
        -----Original Message-----
        From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
        Sent: Tuesday, January 15, 2002 9:14 AM
        To: Exchange Discussions
        Subject: RE: Oh crap. Need to change service account password.
        
        
        I don't use the service account.  But my super knows all the domain
admin
        passwords and it was he that gave it out to a bunch of the helpdesk
people.
        I have one backup that knows what to do and how to behave, and I have
a
        person that creates accounts for me but her rights are trimmed.
        
        Basically this whole problems boils down to the extreme stupidity of
my
        supervisor.
        
        -----Original Message-----
        From: Hunter, Lori [mailto:[EMAIL PROTECTED]]
        Sent: Tuesday, January 15, 2002 7:14 AM
        To: Exchange Discussions
        Subject: RE: Oh crap. Need to change service account password.
        
        
        That's one of the articles.  You didn't say how you are setup though.

        
        One thing that jumps out at me though is that you should never be
using the
        service account anyway.  Systems use the service account; people use
logon
        accounts that have privileges.
        
        Also you should be training [1] your admins to quit deleting
mailboxes.
        Mailboxes should be hidden for an appropriate amount of time before
being
        deleted from the Hidden view.
        
        [1] Or beating them with the StIcK, you choose.
        
        -----Original Message-----
        From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
        Sent: Tuesday, January 15, 2002 9:01 AM
        To: Exchange Discussions
        Subject: RE: Oh crap. Need to change service account password.
        
        
        Would that be q157780?
        
        -----Original Message-----
        From: Hunter, Lori [mailto:[EMAIL PROTECTED]]
        Sent: Tuesday, January 15, 2002 7:00 AM
        To: Exchange Discussions
        Subject: RE: Oh crap. Need to change service account password.
        
        
        There is a technet whitepaper - get it, read it, read it again.
There could
        be many gotchas depending on your Org and site setup. 
        
        -----Original Message-----
        From: Hansen, Eric [mailto:[EMAIL PROTECTED]]
        Sent: Tuesday, January 15, 2002 8:50 AM
        To: Exchange Discussions
        Subject: Oh crap. Need to change service account password.
        
        
        
        You know some days I really like this job, and other days I really
hate it.
        
        Apparently my boss in his infinite wisdom decided it would be wise to
give a
        bunch of people that know nothing about Exchange the service account
        password.  A result of this was the deletion of several mailboxes and
one
        IMS connector.  Needless to say I was nowhere around at the time,
perhaps if
        I had been I would have been able to put a stop to this.  So it looks
like I
        need to change my service account password and not tell my boss what
it is.
        
        So I'm making a checklist of where the password gets used.  Obviously
all
        the MS Exchange services.  Is there any other place where I will need
to
        type in the new password?  Any other concerns I should have in doing
this?
        
        Help most appreciated.
        
        Thanks
        Eric
        
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