Hello,

Our present scenario is the following:  Corporate users, that have
a PC on their desk.  These users, *may* travel to another location in
which they will use a PC sitting on someone else's desk.  And about
half of these employees will have a laptop - in which they work from
home, and travel on the road.  Either way, they need to have access
to all new mail that comes in, in addition to all their old mail,
so they can always have the ability to refer to any old messages.

In all of these cases, they need access to their e-mail.  Before we
installed our Exchange Server, we were using POP3 access exclusively
and as we all know, POP3 clients typically pull their mail from the
server, when retrieving their messages.  Yes, you CAN set things up
to leave their mail on the server, but things get funny once in a
while, and their mail clients lose track of what messages they have
already retrieved from the server, versus which ones they already
have on their hard drive. (so sometimes, they have like a 1,000 new
messages, when in reality they only have a few new ones)  I am sick
of dealing with that problem - because it happens way too often.

Also, some people accidentally leave their machines on when they go
home at night.  All just to go home and find out that they have no
new messages - because their office PC steals all their e-mail.

We just migrated our users from Ipswitch's IMail server, to our new
Exchange Box - and the above reasons are why we decided to do this.
I am very impressed with Exchange Server - although it is quite
complex, I believe it's the answer to all our problems.

NOW this is where I need your help.  I was thinking about doing the
following:

Get rid of POP3 altogether, and use IMAP from now on.  This way, the
laptop users can still take all their mail with them when they travel
and still have their old mail they can refer to if they are unable to
get online to connect to the server.

I believe IMAP allows you to synchronize your local mail with the mail
on the server correct?  Also, for corporate users with their own laptop
OR those that only have access to a public terminal - I was thinking
that they could use OWA to handle all of their e-mail issues.  And
the fact that all mail remains on the server at all times, no matter
which method the employees use to get their e-mail, the mail will
always be there for them.

So bottom line is - IMAP and OWA correct?  Are there any other suggestions
that anybody can offer to help tackle this problem?

Thanks in advance - and sorry for the long post,

Mike


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