I can't help thinking that Mr. Schlegel is addressing the issue of users having to remember their domain name and username. As far as I know, the prompt has to be there for security. There is the option for Outlook Web Access to remember passwords, but I don't advise that, at all. If I understand the issue correctly, your users need a little training to overcome the inconvenience of logging in securely to protect the Exchange server and the network.
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