We are having a host of issues similar to yours. If you have background scanning enabled, my suggestion would be to disable it. The 5 seconds time laps is the default setting when background scanning.
If you have any questions or if you have a revelation, I would enjoy hearing from you. The Symantec site has a host of articles relating to problems caused running in VAPI or MAPI/VAPI mode. Symantec: Here are a few Symantec articles that may assist you: Document ID 2001012313593048 Document ID 2000081115353948 Document ID 2000071710052148 Document ID 2000121408480148 Document ID 2000050416272148 Document ID 2001042613020648 Document ID 2000111514155648 Microsoft: Q263949 Hope this helps. alw -----Original Message----- From: Jim Helfer [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 31, 2002 10:44 AM To: Exchange Discussions Subject: RE: Slow open of messages with attachments I have the same problem, and have always thought it was becasue of the extra load on the mailbox due to NAV for Exchange's VAPI & MAPI scanning as well as the file extension filtering. Jim Helfer -----Original Message----- From: Ward, Stuart [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 31, 2002 10:30 AM To: Exchange Discussions Subject: Slow open of messages with attachments All We are experiencing some issues with opening emails containing attachments with the size of attachment not appearing to make a difference. When a user clicks on the message to open it or even preview it on machines that we allow preview pane, it can take 5 seconds or more to actually bring up the message. I do not appear to be able to find anything in the archives or on TechNet and would appreciate it if anyone has seen anything similar and is able to shed any light on the matter. Ex5.5 sp4 on NT4 sp6a, Outlook 2000 Any help is appreciated Stu _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
