I found out what it is and I thought I would share.  One of my Web admins
took it upon themselves to run IISLockdown.  Well he removed the mapping
for .htr files, which if you read Q309508 can prevent the change password
option from working.

Have a good weekend all!


> Yes.  OWA is SP4
> 
> > So you've upgraded your OWA to SP4 as well, correct?
> > 
> > -----Original Message-----
> > From: Jim [mailto:[EMAIL PROTECTED]] 
> > Sent: Friday, February 22, 2002 10:00 AM
> > To: Exchange Discussions
> > Subject: RE: OWA change password option
> > 
> > 
> > This is a dedicated IIS 4.0 box that runs OWA.  I stopped the IIS services
> > and that did not work so I rebooted the box.  Still no go.
> > 
> > 
> > > Jim,
> > > 
> > > I know this is probably a stupid question on my part, but just to
> > > clarify...which services did you stop and start?  The Exchange services or
> > > the IIS services?
> > > 
> > > Jim Blunt
> > > 
> > > -----Original Message-----
> > > From: Jim [mailto:[EMAIL PROTECTED]] 
> > > Sent: Friday, February 22, 2002 5:22 AM
> > > To: Exchange Discussions
> > > Subject: RE: OWA change password option
> > > 
> > > 
> > > Sorry Martin,
> > > 
> > > I was using the web form for SWYNK and I forgot to quote the original
> > > message (I never use the web form normally).  James had asked if I had any
> > > local accounts and what version of IIS I am using (now properly quoted
> > > below).  Sorry for the goof.
> > > 
> > > 
> > > 
> > > 
> > > > What are you talking about?
> > > > Please be sure to include the message you are replying too as well.
> > > > 
> > > > -----Original Message-----
> > > > From: Jim [mailto:[EMAIL PROTECTED]] 
> > > > Sent: Thursday, February 21, 2002 7:50 PM
> > > > To: Exchange Discussions
> > > > Subject: RE: OWA change password option
> > > > 
> > > > 
> > > > We are using IIS 4.0 and no there are no local accounts.
> > > > 
> > > > _________________________________________________________________
> > > > List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
> > > > Archives:               http://www.swynk.com/sitesearch/search.asp
> > > > To unsubscribe:         mailto:[EMAIL PROTECTED]
> > > > Exchange List admin:    [EMAIL PROTECTED]
> > > > Do you by chance have a local account on the OWA server, as referenced
> > in
> > > > Q190433?
> > > > 
> > > > -----Original Message-----
> > > > From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED]] 
> > > > Sent: Thursday, February 21, 2002 4:01 PM
> > > > To: Exchange Discussions
> > > > Subject: RE: OWA change password option
> > > > 
> > > > 
> > > > What version of IIS are you using?
> > > > 
> > > > -----Original Message-----
> > > > From: Jim Bob [mailto:[EMAIL PROTECTED]] 
> > > > Sent: Thursday, February 21, 2002 3:46 PM
> > > > To: Exchange Discussions
> > > > Subject: OWA change password option
> > > > 
> > > > 
> > > > I am having some trouble with this so I thought I would throw this out
> > to
> > > > everyone.  Here is my situation:
> > > > 
> > > > Exchange 5.5 SP4 with dedicated OWA servers.  About a year ago we had
> > the
> > > > issue described in Q238444 (Password is going to expire in 0 days).  We
> > > > decided at the time to change the entry in the constant.inc from true to
> > > > false (thus disabling user's ability to change their passwords through
> > > OWA).
> > > > 
> > > >   The fix relating to editing the root.asp (Q262902) was not available
> > at
> > > > the time.
> > > > 
> > > > We would now like to re-enable the change password option since there is
> > a
> > > > fix for the problem (Q262902).  I changed the constant.inc from false to
> > > > true and saved it.  I then stopped and restarted the services.  After
> > > > logging into OWA I still don't have the option to change my password.  I
> > > > tried rebooting the OWA server and still a no go.  I have tried it from
> > > > different machines and even the from the OWA server itself and I can't
> > > seem
> > > > to re-enable that menu option.
> > > > 
> > > > There is an article that talks about editing the Set.asp (Q246493) to
> > > remove
> > > > 
> > > > the option, but we never did that and I checked the Set.asp just to make
> > > > sure and it has not been altered.
> > > > 
> > > > Does anyone have any suggestions on what I can try (beyond reinstalling
> > > OWA)
> > > > 
> > > > to re-enable the change password option?
> > > > 
> > > > Thanks for any help you all might be able to provide.
> > > > 
> > > > 
> > > > Steve
> > > > 
> > > > 
> > > > _________________________________________________________________
> > > > Get your FREE download of MSN Explorer at
> > > http://explorer.msn.com/intl.asp.
> > > > 
> > > > 
> > > > _________________________________________________________________
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> > > > Exchange List admin:    [EMAIL PROTECTED]
> > > > 
> > > > _________________________________________________________________
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> > > > Archives:               http://www.swynk.com/sitesearch/search.asp
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> > > 
> > > _________________________________________________________________
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> > 
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