I have an account that is a member of a distribution list (Support list). It's sole function is to reply back to the person sending to the distribution list a message indicating that you message was recieved (Your support request has been received). The rule resides on the server and for the second time I had to delete the rule and recreate it. Why does it work then stop after a period of time The time from the first to second failure was not the same. It's an hidden account and no one uses it.
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