Thanks for the quick response.  The network is all ntfs, just for the
record, but I did check to make sure the tech used ntfs on the user's
box.  The q-article wasn't the exact fix but did get me to do a further
search and this led me to the fix.  For the record, the q-article that
did it was

Q305982

For some reason the permissions on the \winnt\temporary Intenet Files\
was set too restrictive.  Strange.

Thanks everyone for the help.


Dean

-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, March 21, 2002 10:49 AM
To: Exchange Discussions
Subject: RE: Outlook 2000 SR-1, all attachments, a fresh install,
anderro rs


Q198083

-----Original Message-----
From: Dean Michael Dorman [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 21, 2002 10:38 AM
To: Exchange Discussions
Subject: Outlook 2000 SR-1, all attachments, a fresh install, and errors


Hi folks,

Have a workstation (Dell) that the hard drive failed.  The Dell tech
came in and replaced the hard drive then started the 'Restore'.  He left
and I finished up the restore of the OS (win2k pro).  I then installed
Office 2000 sr-1.   That is all that is on this box, all that was, and
all that is on all the boxes in the office.  

My problem is now that the user can't view nor save *any* attachment in
email because of an error that states:

"Can't create file: <filename>. Right-click the folder you want to
create the file in, and then click Properties on the shortcut menu to
check your permissions for the folder."

So, I reset the permissions on \winnt\temp to Everyone/full access to
test.  Same thing.   Changed permissions on the user's profile folders,
same error.  Tried permission changes on the user's My Documents folder,
same error.  Nothing changed on the server.  What the heck is causing
this?

..................................................
Dean M. Dorman
Systems Administrator
Putnam Company / Acorn Markets
http://www.acornmarkets.com
PGP Key fingerprint:
6ABF BAF4 7784 1F54 18A6  C8A6 C788 4C14 22C2 5A75
...................................................

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