His connection is not finding the exchange server. Can he ping it by FQDN?
William -----Original Message----- From: Niki Blowfield [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 26, 2002 6:09 AM To: Exchange Discussions Subject: Working Offline From Exchange Server Dear All, I have half a dozen or so laptop users, who mainly use their laptops in their respective offices, but sometimes from home. I have configured offline folders for them, and told them to perform a Send and Receive when connected to their office LAN's to make sure their offline copy is kept as up to date as to be useful. I have had a phone call today from someone working remotely whos been working offline, has sent an email (which has placed itself in the Outbox on the offline info store). Now he wants to send that email. He connects to his ISP, then to our VPN, and opens Outlook. However, it opens the offline store, even though he can see our network, and the server Exchange is installed on. I thought this config would have opened the IS on the server, and then he could Send and Receive to synchronize, and send that mail, however, with it opening in offline mode, all he gets is an error about the server being unavailable. I have managed to connect him to the IS on the server by logging off, then loggin back on and selecting use DUN to connect, when he opens Outlook then, he gets the IS on the server, and can S & R Is this working the way it should? Or is there anyway to open the IS on the server by having him connect from an "offline from the domain login" without having to actually log on to the domain thru DUN? Thanks in advance _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

