I believe permissions propagation is covered in the FAQ link below. > -----Original Message----- > From: Mitchell Mike [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, April 09, 2002 10:51 AM > To: Exchange Discussions > Subject: Needing to open a mailbox to verify... > > > Good morning, > > Outlook 98 Exchange 5.5 > > We have mailboxes on two servers. Sometimes for no reason at > all people cannot get into one or the other server. There > are no errors on the logs and we can't figure out what is going on. > > We would like to build a mailbox on each server that will > allow us to test if the server is working when people call > into the Help Desk stating that they cannot access the server. > > I have built the mailbox and am trying to test this new > procedure out. I have given the help desk people USER > permission on the mailbox. I have created a new profile on > the help desk workstation. When the Help desk person signs > on, they use their userid and password, they get the 'Unable > to open your default e-mail folders. > You do not have permissions to sign on.' message. I cannot > figure out what I am doing wrong. > > I went to the knowledge database and get The logon > credentials of the Exchange Client or Outlook are different > from the logon credentials of the user logged into the > workstation. But what exactly does that mean? Please help me. > > > Regards, > > Mike Mitchell > Systems eMAIL Administrator > Alverno Information Services > [EMAIL PROTECTED] > (317) 532-7800 ext. 6211
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