Hi all, I have a problem on a couple of servers running Windows 2000 SP2, Exchange 5.5 SP4 with post SP4 hotfixes and ScanMail 3.52 with hotfix.
Here is the issue, we have recently been moving mailboxes from old Exchange servers to new ones using the Move Mailbox method, while this was being carried out ScanMail was disabled. The move mailbox conmpleted successfully and user could log on to their mailboxes and everything was fine. However, if certain users then ran archive it would fail "Some items could not be copied". Therefore, I ran exmerge on the problem mailboxes and sure enough it recorded errors, however if I actually accessed the message their was no problem with reading it. After a bit of investigation I found that if I disabled the AVAPI scanning on ScanMail, leaving MAPI running I did not get any errors with Exmerge and the client could run archive. No problem was encountered before the move mailbox and the old servers were running the same version of ScanMail with the same setup. Anyone seen this before or got any sugestions? Regards, Paul This email and any files transmitted with it are intended solely for the addressee(s) and may be legally privileged and/or confidential. If you have received this email in error you may not copy, forward or use the contents, attachments or information in any way. Please destroy it and contact the sender via our switchboard on +44(0) 20 7475 6600 or via return email. Any unauthorised use or disclosure may be unlawful. Kleinwort Benson Private Bank give no warranty as to the accuracy or completeness of this email after it is sent over the Internet and accept no responsibility for change made after it was sent. Any opinions expressed in this email may be personal to the author and may not necessarily reflect the opinions of Dresdner Bank or its affiliates. They may also be subject to change without notice. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

