Fellow forumers,

Has anyone else seen this particular problem under Ex2K SP2 ?

I have a number of users who have Delivery Options enabled on their mailbox to forward 
mails to additional Internet e-mail accounts. Whilst this process is being slowly 
mothballed out in favour of OWA, I've experienced some issues with forwarding. These 
remote mail accounts are setup as Windows Contacts in AD and a couple of these objects 
in the past have been removed by mistake and then had to be recreated. However, and 
this is where it becomes a little strange, mails which are replied to referencing the 
details of the deleted object cannot be delivered (unsurprisingly) BUT stick in the 
SMTP queue flagged as Retry, causing all other mails meanwhile to queue up behind them 
in the SMTP queue. Only by freezing the undeliverable messages are those behind 
processed. Looking in the details of the message, I can see the reference to the dead 
object, e.g.

Envelope Recipients:
EX:/O=MY COMPANY/OU=MYADMIN GROUP/CN=RECIPIENTS/CN=User,Dead

Aside from getting users to not to reply to mails which reference the dead object, is 
there any way I can prevent the queue from sticking ... I could reduce the number of 
retry attempts before dropping the mail on the SMTP VS but that seems like a poor 
option, particular where genuine connectivity problems occasionally do crop up =)

Regards,
Mylo



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