What is the Deleted Items Retention policy? If it's not Zero Days, then if
there are Deleted Items that could be recovered then this could be where the
MB is seeing used space. Worth a check.


-----Original Message-----
From: John Strongosky [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 30, 2002 12:24 AM
To: Exchange Discussions
Subject: RE: Mail question


Have you checked the Folder size via the Outlook client to see what folder
has the email....

-----Original Message-----
From: Smith Thomas Contr 911 SPTG/SC
[mailto:[EMAIL PROTECTED]]
Sent: Monday, April 29, 2002 6:46 AM
To: Exchange Discussions
Subject: Mail question


Hi
   I have some user that can't send mail because they are over the size
limits in the information store. But after they deleted all thier mail
including the deleted items folder they still can't send. The information
store says one user has 3000k, but at thier desktop there is nothing in
the inbox, everything that wasn't deleted was moved to the pst. any ideas
would be appreciated.

Thank you

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