Hmmm.  That's weird.  OK, try setting up server custom recipients for the
external people, remove them from his contacts folder, and see what happens
then.

-----Original Message-----
From: Rob Moore [mailto:[EMAIL PROTECTED]]
Sent: Thursday, May 16, 2002 12:13 PM
To: Exchange Discussions
Subject: RE: Bounce Problem


Nope, that's not it.

(Sorry about posting my "I'll check" message to the whole list. I did it
before I thought.)

Rob

-----Original Message-----
From: Hunter, Lori [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, May 16, 2002 11:42 AM
To: Exchange Discussions
Subject: RE: Bounce Problem


Are we sure he doesn't have those internal folks in his personal or
contacts?  That would supercede any GAL entries you might have for them.

-----Original Message-----
From: Rob Moore [mailto:[EMAIL PROTECTED]]
Sent: Thursday, May 16, 2002 10:27 AM
To: Exchange Discussions
Subject: Bounce Problem


Hi list: 

I have a user with this odd situation: He regularly emails people both
inside and outside our organization (the organization includes 9 separate
sites scattered around the country). He has a personal DL in his Contacts
that includes only external addresses. He uses that, then manually adds some
additional organizational addresses he needs, to the "To:" line. When he
sends the email, some of the internal addressees bounce back (as at the
bottom of this message). He then sends the original email to the bounced
folks, individually, and it goes fine. So the problem only crops up when he
addresses a message to both internal and external recipients. 

Any suggestsions for what might be going on?

Exchange 5.5 SP4

Thanks,
Rob 

 -----Original Message-----
From:   System Administrator  
Sent:   Wednesday, May 15, 2002 2:25 PM
To:     Madeline Haggans; Josefina Castillo
Subject:        Undeliverable: updated CRO program retreat notes from April
20 meeting in Kansas City

Your message did not reach some or all of the intended recipients.

      Subject:  updated CRO program retreat notes from April 20 meeting in
Kansas City
      Sent:     5/15/02 2:25 PM

The following recipient(s) could not be reached:

      Madeline Haggans on 5/15/02 2:25 PM
            Unable to deliver the message due to a communications failure
        The MTS-ID of the original message is:
c=US;a=att.net;p=afsc.org;l=DESMOINES-020515212453Z-17029
            MSEXCH:MSExchangeMTA:Philadelphia:NATIONAL

      Josefina Castillo on 5/15/02 2:25 PM
            Unable to deliver the message due to a communications failure
        The MTS-ID of the original message is:
c=US;a=att.net;p=afsc.org;l=DESMOINES-020515212453Z-17029
            MSEXCH:MSExchangeMTA:Philadelphia:NATIONAL


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